Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Carla Leon Contreras

Oxford,ME

Summary

Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings and municipal buildings nightly. Dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.

Overview

10
10
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

Housekeeping

Oxford Casino
Oxford, ME
10.2020 - Current
  • Responds to request for cleaning and/or basic maintenance throughout the property
  • Observes and reports on conditions which require attention and/or repair
  • Maintain high level of cleanliness for public areas of the property
  • Removes trash to appropriate areas
  • Utilizes assigned equipment including, but not limited to; vacuums, trash compactors, and carpet shampoos
  • Maintains inventory of custodial supplies
  • Effectively uses safety equipment and follows all safety and health procedures when using chemicals and other equipment
  • Performs other jobs as assigned by the direction of management
  • Required to lift up

Cooper Farms
West Paris, ME
09.2018 - 06.2020
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards
  • We assembled customer orders
  • Reduced waste by adhering closely to packaging machines
  • Wrapped and packaged items securely to minimize damage during shipping 2
  • Examined and inspected materials, and products to meet packing specifications

Eden Ridge
Bethel, ME
06.2016 - 08.2017
  • Responsible for cleaning and organizing houses, and buildings
  • Vacuumed and buffets floors
  • I have worked with other cleaning professionals in a positive way
  • Removed garbage and replaced bags with new ones
  • We cleaned up spills and messes.

McDonald

Cashier Customer Service
Boston, MA
04.2009 - 12.2010
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
  • Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.

Dunkin' Donuts

Cashier Customer Service
Boston, MA
05.2007 - 09.2008
  • Baked, decorated and displayed donuts per guidelines.
  • Prepared and produced quality products to meet or exceed customer and company expectations.
  • Rotated product in coolers and freezers according to FIFO processes.
  • Kept workstation and area around workstation neat and clean.

Sally Beauty Supply

Cashier Customer Service
Lynn, MA
01.2005 - 11.2006
  • Prepared annual budgets with controls to prevent overages.
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Developed systems to track and log work issues.

Education

Associate of Business Administration - Register Nurse

University of Maine At Agusta
Online
05.2019 - Current

Skills

Tagging expertiseundefined

Additional Information

  • Awards , UMA Raising Scholar.

Timeline

Housekeeping

Oxford Casino
10.2020 - Current

Associate of Business Administration - Register Nurse

University of Maine At Agusta
05.2019 - Current

Cooper Farms
09.2018 - 06.2020

Eden Ridge
06.2016 - 08.2017

McDonald

Cashier Customer Service
04.2009 - 12.2010

Dunkin' Donuts

Cashier Customer Service
05.2007 - 09.2008

Sally Beauty Supply

Cashier Customer Service
01.2005 - 11.2006
Carla Leon Contreras