Carla Marie Bou Rivera
Davenport,FL
Summary
Adept Forklift Operator and Secretary with a proven track record at Amazon Fulfillment, showcasing expertise in material handling and exceptional organizational skills. Bilingual in Spanish and English, I excel in enhancing operational efficiency and customer satisfaction. Renowned for meticulous documentation and effective problem-solving, I consistently exceed project delivery expectations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Forklift Operator
ADL Delivery
01.2021 - 09.2021
- Unloaded and stacked materials by raising and lowering lifting devices. Wrapped pallets in plastic wrap
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
Warehouse Forklift Operator
Amazon Fulfillment
08.2020 - 01.2021
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Unloaded materials and goods at designated locations for best project availability.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Secretary
Instituto De Educacion Vocasional
04.2019 - 09.2020
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Receptionist.
- Scheduled appointments and conducted follow-up calls to clients.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
Customer Service Cashier
Puma Gas Station
03.2020 - 08.2020
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Processed customer orders and accurately handled payment transactions.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at beginning and end of each shift.
Education
GED -
Modern Hairstyling Institute
Bayamon, PR 05.2001 -
High School Diploma -
Emilio R Delgado
Corozal, PR 05.2001 -
Skills
Bilingual -Spanish/English
Material Handling
Forklift Operator Certification
Documentation
Shipment Processing
Safe driver
Problem-Solving
Customer Service
Verbal and written communication
Document Preparation
Languages
Spanish
English
Certification
Certified [Forklift operator], [ADL delivery]
Timeline
Forklift Operator
ADL Delivery
01.2021 - 09.2021
Warehouse Forklift Operator
Amazon Fulfillment
08.2020 - 01.2021
Customer Service Cashier
Puma Gas Station
03.2020 - 08.2020
Secretary
Instituto De Educacion Vocasional
04.2019 - 09.2020
GED -
Modern Hairstyling Institute
05.2001 -
High School Diploma -
Emilio R Delgado
05.2001 -