Deploy to affected areas within 24–72 hours of activation.
Help manage shelters, distribute emergency supplies (food, water, blankets), or assist in logistics.
Set up or support Disaster Recovery Centers (DRCs).
2. Damage Assessments
Conduct on-site inspections of homes, businesses, and infrastructure to assess the level of damage.
Document damages with photographs, written reports, and GPS-tagged data.
Enter information into FEMA systems to help determine eligibility for aid.
3. Applicant Intake and Registration
Assist disaster survivors in applying for federal aid.
Input data into FEMA's National Emergency Management Information System (NEMIS).
Provide accurate information to survivors about available programs.
4. Community Engagement and Guidance
Offer empathetic, clear communication to distressed individuals and families.
Serve as a liaison between FEMA, local governments, and the public.
Provide guidance on next steps and how to navigate FEMA’s recovery process.
5. Logistical and Administrative Support
Support warehouse operations, inventory tracking, and supply chain management.
Coordinate travel, lodging, and work schedules during deployments.
Prepare reports and maintain detailed records for accountability and auditing.
6. Health and Safety Compliance
Follow FEMA and OSHA safety protocols in disaster zones.
Ensure proper use of personal protective equipment (PPE) when required.
Report hazards and incidents promptly.
Survey caller
Shiftsmart/Dynata
07.2022 - 11.2022
Facilitating meaningful connections and collaborative decision-making for positive change on a global scale.
Empowering voices, encouraging participation, and driving collective progress and unity.
Proficiently communicating to inspire engagement and transcend geographical boundaries.
Customer Service Representative
KMC Commodities Import/Export
07.2020 - 05.2022
Driving valuable product purchases through captivating email campaigns and seamless vendor research.
Handling business phone calls with finesse, nurturing enduring partnerships for ongoing success.
Committed to excellence, elevating your business to new heights with multifaceted abilities.
Education
Application Development Track -
Year Up | Pluralsight, Miramar, FL
Acquire hands-on experience in Java and Git/GitHub through interactive live instruction and practical demonstrations, encompassing over 400 hours of comprehensive training
Apply SQL skills to construct tables, specify constraints, and implement indexes, enhancing your database management capabilities
Master the fundamentals of programming to develop basic software programs, while also learning to create and execute unit tests to validate your code effectively
Become proficient in Visual Studio, honing your ability to write, build, execute, and debug code for seamless software development
Gain a solid foundation in programming, application/web development, databases, and software principles, enabling you to tackle diverse challenges in the tech industry
Familiarize yourself with essential management, editing, and conferencing tools, including Microsoft Outlook, PowerPoint, and Zoom, to enhance your productivity and collaborative efforts
Cultivate effective communication skills across digital platforms, utilizing proven strategies, tools, and feedback to adapt seamlessly to virtual environments
Actively engage in meetings by contributing valuable insights and supporting follow-up actions, showcasing your ability to be an integral part of productive team discussions
High School Diploma - undefined
High School/ Miramar High School, Miramar, FL
06.2020
Skills
Soft Skills: Communication, Listening, Patience, Language proficiency, Resilience
Technical Skills: Microsoft Office, PowerPoint, Word, SQL, Java