Carlee Adams
Attleboro,MA
Summary
Highly motivated professional with experience in management and a strong focus on providing excellent customer service. Skilled in inventory management and sales, with a flair for creating loyal customer bases through exceptional service and training. I excel in fast-paced environments, significantly boosting sales while fostering a welcoming atmosphere.
Overview
6
6
years of professional experience
Work History
Server
Tavern in the Square
08.2021 - Current
- Trained new servers on restaurant policies, procedures, and best practices for delivering excellent customer service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Achieved top of gift card promotion sales during the holiday seasons.
Bar Manager/Bartender
Muldowneys Pub
02.2023 - 08.2024
- Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment.
- Marketing duties include organizing promotional events, creating and advertising signs for such events, and introducing new products and cocktails to customers.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Managed inventory levels by monitoring stock levels and placing weekly liquor orders with Mancini and Horizon.
Pharmacy Technician
Walgreens
01.2021 - 08.2021
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
VIP Cocktail Server
Scorpion Bar Patriot Place
08.2019 - 08.2020
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty, and provided premium service to VIP guests.
- Increased sales significantly by upselling higher-end products to customers.
- Adapted to fast-paced environment, maintaining high-quality service during rush hours and special events.
Manager/Barista
Latte Vista Cafe
06.2018 - 06.2019
- Established team priorities, maintained schedules and monitored performance.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Trained new employees, sharing my knowledge and expertise of coffees, teas, and other menu items.
Education
General Studies
Austin Community College
Austin, TXHigh School Diploma -
Lago Vista High School
Lago Vista, TX05-2018
Skills
- Management
- Inventory Management
- Sales
- Customer Service
- Social Media Marketing
- Training and mentoring
- Staff Scheduling
Timeline
Bar Manager/Bartender
Muldowneys Pub
02.2023 - 08.2024
Server
Tavern in the Square
08.2021 - Current
Pharmacy Technician
Walgreens
01.2021 - 08.2021
VIP Cocktail Server
Scorpion Bar Patriot Place
08.2019 - 08.2020
Manager/Barista
Latte Vista Cafe
06.2018 - 06.2019
General Studies
Austin Community College
High School Diploma -
Lago Vista High School