Dynamic IT Student Worker from Housatonic Community College, adept in technical troubleshooting and fostering client satisfaction through innovative solutions. Excelled in a fast-paced environment, demonstrating critical thinking and effective team management. Skilled in Microsoft Office and interpersonal communication, I significantly enhanced project efficiency and teamwork.
Overview
2
2
years of professional experience
Work History
IT Student Worker
Housatonic Community College
02.2024 - Current
Delivered high-quality technical support to clients, promptly addressing concerns and ensuring satisfaction with implemented solutions.
Facilitated knowledge sharing among team members through regular presentations on industry trends, tools, or techniques they had mastered recently.
Managed project resources efficiently, effectively allocating time and personnel based on priorities and deadlines.
Collaborated with cross-functional teams to design and implement innovative software solutions.
Monitored systems in operation and quickly troubleshot errors.
Documented support interactions for future reference.
Followed work orders precisely to identify equipment needed, materials required and sequences to correctly completing assignments.
Line Cook
Tavern At Graybarns
10.2022 - 03.2024
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Up to 300 person reservations done per day.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Prepared and cooked full course meals based on restaurant recipes and specifications.
Plated and presented all dishes to match established restaurant standards.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Checked food temperature regularly to verify proper cooking and safety.
Education
High School Diploma -
Central High School
Bridgeport, CT
07.2022
High School Diploma -
Titchfield High School
Portland, Jamaica
07.2020
Skills
Remote Support
Flexible Schedule
Technical Troubleshooting
Microsoft Office
Activity Planning
Creative and Energetic
Hardware diagnostics
Interpersonal and written communication
Critical Thinking
Multitasking
Decision-Making
Problem-Solving
Customer Service
Team Management
Child Supervision
Teaching techniques
Additional Information
Participated in Esports activities at Housatonic - 5/1/2024
Timeline
IT Student Worker
Housatonic Community College
02.2024 - Current
Line Cook
Tavern At Graybarns
10.2022 - 03.2024
High School Diploma -
Central High School
High School Diploma -
Titchfield High School
Similar Profiles
Kariana MarreroKariana Marrero
Tutor at Housatonic Community CollegeTutor at Housatonic Community College