CARLEESHA MARTIN
218-52 138th Road Jamaica,NY
Summary
Proven Direct Support Professional and Cashier with a track record of enhancing client well-being and customer satisfaction at Eihab Human Services and Home Depot. Skilled in compassionate caregiving and efficient cash handling, I excel in fostering independence in clients and improving sales outcomes. Demonstrated ability to mentor staff and manage time effectively, achieving positive feedback and loyalty from clients and customers alike.
Overview
12
12
years of professional experience
Work History
Direct Support Professional
Eihab Human Services
07.2024 - Current
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Assisted disabled clients to support independence and well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Cashier
Home Depot
10.2023 - Current
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Cashier
Shoppers Fair Supermarket,Portmore Jamaica
10.2012 - 10.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
No Degree - Certified Nursing Assistant
Amazing Grace CNA Training & Staffing LLC
212-47 Jamaica Ave Suite, 208 Queens Village,NY10-2024
High School Diploma -
Greater Portmore High School
Kingston,Jamaica05-2007
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Compassionate caregiving
- Behavioral management
- Client documentation
- Housekeeping tasks
- Customer service
- Customer assistance
- Work ethic and integrity
- Time management skills
- Cash handling
- Patience and empathy
Timeline
Direct Support Professional
Eihab Human Services
07.2024 - Current
Cashier
Home Depot
10.2023 - Current
Cashier
Shoppers Fair Supermarket,Portmore Jamaica
10.2012 - 10.2019
No Degree - Certified Nursing Assistant
Amazing Grace CNA Training & Staffing LLC
High School Diploma -
Greater Portmore High School
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