Carleigh Schriver-Sierra

Oversaw loan car program to facilitate customer mobility during vehicle repairs. Directed all fleet management activities to ensure seamless operation.

Managed daily rental operations, ensuring optimal vehicle availability and customer satisfaction.

Advised customers on maintenance services, promoting vehicle longevity and safety. Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.

I oversaw day-to-day operational activities as an office administrator in the service department. Activities such as interacting with customers by phone, email or in-person to provide information and schedule appointments. As well as the booking and closing of all repair orders. It is also my responsibility to train new employees on administrative procedures, company policies and performance standards.

During my time as the parts/service Cashier at Cowboy Toyota I processed multiple forms of transactions, including checks, cash and credit purchases or refunds. I promptly answered multi-line phone systems and greeted callers enthusiastically, answering questions and fulfilling requests.

My responsibilities as a dance instructor were to design and implement engaging dance curricula for diverse age groups, enhancing student retention rates.

I warmly greeted incoming guests, took payments and provided information regarding policies and dance programs. My employer also had me assist her with various projects, and showcase setups.