Dillon Davis
Plano,TX
Summary
Accomplished Loan Car Assistant Manager with a proven track record at Sewell BMW of Plano, enhancing vehicle service processes and managing a 500-car fleet with precision. Expert in inventory monitoring and customer satisfaction, I excel in team leadership and efficient problem resolution, significantly improving operational efficiency and client relations.
Overview
13
13
years of professional experience
Work History
Loan Car Assistant Manager
Sewell BMW of Plano
Plano, TX
02.2017 - 12.2024
- Streamlined vehicle pickup and delivery service processes for maintenance.
- Managed a 500-car loan car fleet, monitoring damage, and keeping track of current agreements to ensure everything was up to date.
- Capable of filing insurance claims and working with insurance to handle claims.
- Managed customer service inquiries and complaints in a timely manner.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Loan Car Manager
Crest Cadillac
Frisco, TX
06.2013 - 12.2016
- Managed pick-up and delivery service.
- Managed the inventory of the loan car fleet.
- Handled customer service and assisted in loan car contracting for the loan car fleet.
Attendant
Touch of Class
Richardson, TX
02.2012 - 01.2013
- Assisted in daily tasks for mentally handicapped patient.
- CPR certified.
- Served as transportation for the patient to and from school and doctors' appointments.
Education
High School Diploma -
Garland High School
Garland06-2012
Skills
- Inventory monitoring
- Recruiting and interviewing
- Product branding
- Workload management
- Contract management
- Reporting and documenting
- Team leadership
- Professional phone and email correspondence
- Customer service and satisfaction
References
References available upon request.
Timeline
Loan Car Assistant Manager
Sewell BMW of Plano
02.2017 - 12.2024
Loan Car Manager
Crest Cadillac
06.2013 - 12.2016
Attendant
Touch of Class
02.2012 - 01.2013
High School Diploma -
Garland High School
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