Carleishia Foster
Herndon,VA
Summary
Detail-oriented and reliable team leader with a track record of handling multiple responsibilities simultaneously and consistently delivering exceptional customer service. Professional and friendly demeanor, thriving as a team player with a natural ability to foster productive working relationships. Strong multitasking skills complemented by a genuine passion for helping people. Equipped with a diverse range of skills and driven to go above and beyond in all accomplishments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Home Health Aide (HHA)
SYNERGY HomeCare
Herndon, VA, USA
03.2023 - 12.2025
- Prepared meals, reminded individuals to take medication, and offered companionship.
- Coordinated client travel to appointments.
- Arranged healthcare appointments.
- Prepared daily meals.
- Maintained standards of cleanliness for client care.
Childcare Provider
Private
Herndon, VA, USA
11.2022 - 01.2023
- Maintained a safety-focused environment accommodating all age ranges.
- Created daily meal plans, including breakfast, lunch, and dinner.
- Developed and implemented creative learning exercises.
- Facilitated indoor and outdoor sensory activities.
- Generated and reviewed safety summaries each day.
Caregiver
Esprit
Annandale, VA, USA
07.2019 - 05.2021
- Supported elderly in managing daily living activities.
- Performed light cleaning tasks in residential spaces.
- Issued timely medication alerts to ensure compliance.
- Recorded and maintained data on vital signs consistently.
- Prepared meals on a daily basis.
Customer Service Representative
UPIC HEALTH
Chantilly, VA, USA
10.2016 - 06.2019
- Handled calls, offering support for client adjustments.
- Provided remote assistance to customers regarding billing and insurance details.
- Scheduled reminder calls for upcoming appointments.
- Managed professional dialogue with clients.
Manager/Customer Service
Hhgregg
Fairfax, VA, USA
09.2013 - 08.2016
- Supervised and motivated customer service representatives, providing training, and setting performance expectations.
- Resolved complaints swiftly and effectively.
- Serving as a bridge between the customer service team and other departments, communicating customer feedback.
- Managed recruitment process for new customer service employees.
Scheduler
Advance Health
Chantilly, VA, USA
02.2009 - 07.2013
- Scheduled appointments and maintained and updated appointment calendars
- Handled all reminder calls and rescheduling for patients
- Sent email reminders for appointments to nurses
Manager of Operations
Sears
Fairfax, VA, USA
11.2006 - 01.2009
- Led retail store team, managed daily operations, and achieved sales targets.
- Manage inventory levels, order products, track stock, and ensure products are available for customers
- Handle complaints, inquiries, and needs to ensure a positive experience.
- Processed returns and exchanges swiftly, ensuring compliance with company policies.
Education
High School -
George Washington High School
Danville, VA01.2005
Skills
- Prioritizing tasks, meeting deadlines, and staying organized
- Identifying problems and resolving them
- Analyzing solutions and making decisions
- Taking initiative
- Adjusting to new situations
- Learning quickly
Certification
Loctation Certified, 03/01/22, Present
Willing To Relocate
- Herndon, VA
- Chantilly, VA
- Reston, VA
Timeline
Home Health Aide (HHA)
SYNERGY HomeCare
03.2023 - 12.2025
Childcare Provider
Private
11.2022 - 01.2023
Caregiver
Esprit
07.2019 - 05.2021
Customer Service Representative
UPIC HEALTH
10.2016 - 06.2019
Manager/Customer Service
Hhgregg
09.2013 - 08.2016
Scheduler
Advance Health
02.2009 - 07.2013
Manager of Operations
Sears
11.2006 - 01.2009
High School -
George Washington High School