Carlen Hagan
Rochester,NY
Overview
32
32
years of professional experience
1
1
Certification
Work History
Activities Assistant
The Shire Culverton
Rochester, Ny
10.2023 - Current
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
Assistant Service Coordinator
Life Span Case Management
Rochester, NY
01.1993 - 06.1994
- Developed positive business relationships with external vendors, negotiating competitive rates for goods or services required.
- Promoted a safe working environment among staff members through regular safety checks and adherence to established protocols.
- Monitored inventory levels and coordinated with suppliers, guaranteeing adequate stock availability for service requests.
- Managed high call volume efficiently, reducing wait times and providing exceptional customer support.
Social Worker Assistant
Baird Nursing Jome
Rochester, NY
07.1992 - 05.1994
- Upheld ethical standards of social work practice, ensuring that all actions were in the best interest of clients and their families.
- Increased access to resources by building partnerships with local organizations that provide essential services.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of social work.
- Transported children and families as directed by child welfare worker or visitation coordinator.
Education
Personal Care Aide/ Companion Aide -
Blossom Honecare
Rochester, NYCertification - Office Supervision And Management
Urban League
Rochester, NYAssociate Of Business Administration - Computer Technology
Benjamin Franklin High School
Rochester, NYA.A.S Human Service - Liberal Arts And Sciences
Monroe Community College
Rochester, NY06.1994
Skills
- Senior living experience
- Relationship Building
- Resident support
- Customer Service
Accomplishments
Received an honor schlorship
Certification
Office supervision management 1
Personal Care Aide / Companion
Additional Information
Assistant director for daycare
community services for church helping people within community with resources they needed
Timeline
Activities Assistant
The Shire Culverton
10.2023 - Current
Assistant Service Coordinator
Life Span Case Management
01.1993 - 06.1994
Social Worker Assistant
Baird Nursing Jome
07.1992 - 05.1994
Personal Care Aide/ Companion Aide -
Blossom Honecare
Certification - Office Supervision And Management
Urban League
Associate Of Business Administration - Computer Technology
Benjamin Franklin High School
A.A.S Human Service - Liberal Arts And Sciences
Monroe Community College