Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Toni Hopkins

Columbia,MD

Summary

Dynamic professional with a proven track record at Howard County Public Schools, excelling in effective communication and inventory management. Adept at enhancing customer experiences through product demonstrations and exceptional service. Committed to fostering team collaboration and driving sales success while maintaining high standards of quality and compliance. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Overview

17
17
years of professional experience

Work History

Beauty Sales Associate

Palm Beach Tan
Ellicott City, MD
03.2023 - Current
  • Demonstrated products to customers and answered questions about features and benefits.
  • Performed cash register transactions accurately and efficiently.
  • Attended regular training sessions to stay informed on new products and trends in the industry.
  • Provided excellent customer service by responding promptly to inquiries via phone or email.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.

Food Service Prep Manager

Howard County Public Schools
Columbia, MD
08.2014 - Current
  • Monitored daily operations of the kitchen, including food preparation and sanitation practices.
  • Reviewed menus regularly to identify opportunities for improvement or cost savings measures.
  • Organized weekly inventories of all food products used in the restaurant's menu items.
  • Analyzed financial statements to determine profitability of meal items prepared during each shift.
  • Developed and maintained effective food ordering systems to ensure accurate inventory levels.
  • Collaborated with staff members to facilitate quality care.
  • Ensured all health and safety regulations were followed at all times in the kitchen area.

Paraeducator, Special Education

Howard County Public Schools
Columbia, MD
07.2008 - 08.2014
  • Maintained accurate records of student attendance, grades, assessments and other relevant information according to district requirements.
  • Supported classroom teachers in creating a positive learning environment for all students.
  • Developed instructional materials that met the unique needs of each student's learning style.
  • Attended IEP meetings, developed intervention strategies and communicated results to faculty members.
  • Provided one-on-one instruction to students with disabilities, helping them learn basic literacy and numeracy skills.

Education

High School Diploma -

Hammond High School
Columbia
05-1991

Skills

  • Product demonstration
  • Sales transactions
  • Inventory management
  • Visual merchandising
  • Customer service
  • Promotional knowledge
  • Client relationship management
  • Team collaboration
  • Conflict resolution
  • Effective communication
  • Training participation

Accomplishments

  • Palm Beach Employee of the Month- September 2024, December 2024
  • Top Sales Award across nationwide Palm Beach Company- August 2024, November 2024

References

References available upon request.

Timeline

Beauty Sales Associate

Palm Beach Tan
03.2023 - Current

Food Service Prep Manager

Howard County Public Schools
08.2014 - Current

Paraeducator, Special Education

Howard County Public Schools
07.2008 - 08.2014

High School Diploma -

Hammond High School

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