Carlene Mcfarlane
Boynton Beach,FL
Summary
Proven leader with extensive experience in the hospitality sector, notably at Brookdale Senior Living Facility. Excelled in crew coordination and customer service, enhancing operational efficiency and guest satisfaction. Demonstrated ability in staff supervision and safe food handling, ensuring high standards of service. Skilled in fostering team unity and solving complex problems, significantly improving workplace productivity.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Server/ Manager
Brookdale Senior Living Facility
07.2023 - Current
Assistant Chef
Taste Limited Company
08.2015 - 04.2017
- Managed time efficiently when completing multiple tasks, ensuring smooth flow of kitchen operations during busy service periods.
- Assisted head chef in cooking dishes according to ingredients.
- Chopped ingredients and garnishes.
- Maintained a clean and organized workspace, contributing to an efficient and productive kitchen environment.
Cook/counter Clerk
St. James High School
03.2015 - 02.2017
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Cashier
Glen & O Total Service Station
11.2009 - 06.2015
Cashier
Shoppers Fair Supermarket
02.2008 - 05.2009
Education
Jarret Commercial Center
Jamaica Kingston Education Premiere Customer Care
Jamaica 08.2010
Goodwill House Craft Training Center
Jamaica Kingston 06.1999
Skills
- Operating system management
- Team Training
- Backup Management
- Crew Coordination
- Restaurant Operations
- Staff Motivation
- Table Bussing
- Customer Service
- Team Leadership
- Problem-Solving
- Reliable and Responsible
- Relationship Building
- Critical Thinking
- Staff Supervision
- Safe Food Handling
- Catering Services
Certification
- Certificate in food preparation
- Certificate in customer care agent
- Food protection manager
Timeline
Server/ Manager
Brookdale Senior Living Facility
07.2023 - Current
Assistant Chef
Taste Limited Company
08.2015 - 04.2017
Cook/counter Clerk
St. James High School
03.2015 - 02.2017
Cashier
Glen & O Total Service Station
11.2009 - 06.2015
Cashier
Shoppers Fair Supermarket
02.2008 - 05.2009
Jarret Commercial Center
Education Premiere Customer Care
Goodwill House Craft Training Center