Carlenys Arroyo
Lawrence,USA
Summary
Passionate, educated, and highly motivated self-starter. Especially skilled in organization, communicating effectively, and promoting an organized work environment. Dedicated to learning new skills and to building productive and effective work relationships with coworkers by upholding, a positive attitude and remaining approachable. A hardworking, loyal, and confident professional who is desires a challenging role within a company that is dedicated to the professional growth of its employees. Authorized to work in the US for any employer
Overview
7
7
years of professional experience
1
1
Certification
Work History
Case manager (Housing Counselor)
Community Teamwork Inc
02.2022 - 11.2025
- Knowledge and experience working with low income, culturally diverse, and at-risk families and individuals.
- Demonstrated knowledge of community resources available to low-income individuals and families.
- Excellent customer service, organizational, oral and written communication skills.
- Ability to manage multiple priorities and work in a fast-paced environment.
- Proficient computer skills required in basic computer software and data collection systems.
- Excellent crisis management skills.
- Ability to maintain accurate records and confidentiality of information.
- Excellent attention to detail.
- Bilingual
Administrative Assistant
RE/MAX Insight
12.2018 - 06.2020
- Completed clerical tasks including faxing, scanning, filing
- Ordered office supplies
- Kept track of all incoming and outgoing mail
- Assisted with data entry
- Deposit checks using scanner and travel to do bank deposits
- Prepared real estate forms and documents.
- Prepared correspondence, scheduled meetings for real estate agents
- Greeted clients, answered the telephone, and made follow-up calls.
- Managed a client database and prepared reports.
- Assisted with closing processes
- Maintained electronic and paper filing systems.
- Prepared listing materials and posting property listings.
- Performing other duties as assigned.
Education
High School Diploma - Upper secondary education
New summit school
01.2008
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Active listening
- Organization and multitasking
- Documentation and reporting
- Decision-making
- Positive attitude
- Crisis intervention
- Emotional awareness
Certification
Driver's License
Languages
English and Spanish - Fluent
Timeline
Case manager (Housing Counselor)
Community Teamwork Inc
02.2022 - 11.2025
Administrative Assistant
RE/MAX Insight
12.2018 - 06.2020
High School Diploma - Upper secondary education
New summit school