Summary
Overview
Work History
Education
Skills
References
Accomplishments
Timeline
Generic

Carles Nunley

222 W Cherry St, Marion,VA

Summary

Knowledgeable Emerging Leader with over 15 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

23
23
years of professional experience

Work History

District Leader Emerging Leader

CVS HEALTH
Region 51/District 4 KY, Region 22/District 4 VA
10.2022 - Current
  • DL Stretch Assignment for 6 weeks in R51 D8 overseeing 23 stores in Southeast Indiana (2023-2024)
  • DL Stretch Assignment for 2 months over 15 stores in R22 D4 (2022)
  • Regional captainship of Operational Insights and myDay Adoption
  • Service Captain stretch in R51 D1 identifying risks and developing a plan in "must win" stores
  • Currently have a multi-store mini district within existing district focusing on people, process, and progress
  • Ensured compliance with safety standards throughout the region by implementing appropriate measures.
  • Mitigated business risks by working closely with staff members and assessing performance
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships
  • Monitored progress by establishing plans, budgets and measuring results

District Support Store Manager

CVS HEALTH
Region 22/District 4, VA
01.2022 - 01.2023
  • Trained and mentored sales team members in customer relations, customer service and product placement.
  • Set clear objectives and helped team members develop plans to achieve quotas.
  • Tracked and analyzed weekly sales reports, implemented corrective action plans and streamlined sales operations.
  • Led, coached and developed employees to achieve sales goals.

Store Manager, RX

CVS HEALTH
Abingdon, VA
12.2009 - Current
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Evaluated store performance and incorporated feedback to implement improvement plans.

Assistant Manager

CVS Pharmacy
Johnson City, TN
10.2008 - 12.2009

Shift Supervisor

CVS Pharmacy
Abingdon, VA
08.2006 - 10.2008

Intern

Washington County Department of Social Services
Bristol, Virginia
08.2006 - 12.2006
  • Observed workers on daily tasks, home visits, and court proceedings gaining an extensive knowledge for provided and referral services in the community
  • Learned the importance of confidentiality, personal growth, and job expectations of a human service professional within the field.

Behavior Intervention Specialist

Highlands Community Services
Bristol, Virginia
04.2006 - 07.2006
  • Mentored children ages 8-14 in a social setting, focusing on issues of self control, behavioral management, and social skills.
  • Concentrated extensively on character building, strengthening relationships, and being part of a team.

Cell Technician

DANA Corporation
Bristol, Virginia
05.2001 - 04.2006
  • Worked independently and as an efficient teammate, within a large corporation, manufacturing drive-shaft parts
  • Understood and dealt with several issues in problem solving, customer service, and troubleshooting within the position as well as in the facility.

Field Observation, Program

Highland Community Services/Substance Abuse & Mental Health Outpatient
Abingdon, Virginia
01.2006 - 03.2006
  • Gained knowledge of substance abuse issues and the consequences that can follow as a result of addiction and personal torment
  • Observed workers processes and techniques that promoted personal growth and social learning by the clients during several intense group and individual sessions

Education

Bachelor of Science - Human Services

Old Dominion University
01.2007

Skills

  • Relationship Building
  • Strategic Planning
  • Business Leadership
  • Teamwork and Collaboration
  • Management Team Building
  • Goal Setting

References

REFERENCES Furnished upon request.

Accomplishments

  • District Paragon Winner
  • FFL Graduate

Timeline

District Leader Emerging Leader

CVS HEALTH
10.2022 - Current

District Support Store Manager

CVS HEALTH
01.2022 - 01.2023

Store Manager, RX

CVS HEALTH
12.2009 - Current

Assistant Manager

CVS Pharmacy
10.2008 - 12.2009

Shift Supervisor

CVS Pharmacy
08.2006 - 10.2008

Intern

Washington County Department of Social Services
08.2006 - 12.2006

Behavior Intervention Specialist

Highlands Community Services
04.2006 - 07.2006

Field Observation, Program

Highland Community Services/Substance Abuse & Mental Health Outpatient
01.2006 - 03.2006

Cell Technician

DANA Corporation
05.2001 - 04.2006

Bachelor of Science - Human Services

Old Dominion University

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Carles Nunley