Carletta Everett
STNA
Dayton,OH
Summary
Driven and compassionate professional with a track record of enhancing patient care at Ahoskie House. Leveraged nutritional knowledge and mental health awareness to improve patient outcomes, evidenced by a consistent increase in customer loyalty at Jus Juice'N. Skilled in flexibility training, showcasing adaptability and a commitment to excellence in diverse roles. Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.
Overview
11
11
years of professional experience
Work History
Juice Enthusiast
Jus Juice'N
316 N. Wilkinson St. Dayton , Ohio 45402
01.2022 - Current
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Trained new staff members in customer service techniques and hotel operations.
- Helped customers complete purchases, locate items, and join reward programs.
- Increased sales by offering advice on purchases and promoting additional products.
Home Care Provider
Mahogany Helping Hands
Marietta, GA
04.2013 - 03.2023
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Monitored progress and documented patient health status changes to keep care team updated.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Medical Technician
Ahoskie House
Ahoskie, NC
01.2021 - 04.2022
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Administered medications and performed basic and advanced patient assessments.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
Education
Bachelor of Arts - Forensic Psychology
Walden University
Minneapolis, MN10.2025
Associate of Arts - Medical Assisting
Southwestern College
Dayton, OH06.2002
Skills
- Nutritional knowledge
- Flexibility training
- Mental health awareness
Languages
Sign Language
Limited Working
Timeline
Juice Enthusiast
Jus Juice'N
01.2022 - Current
Medical Technician
Ahoskie House
01.2021 - 04.2022
Home Care Provider
Mahogany Helping Hands
04.2013 - 03.2023
Bachelor of Arts - Forensic Psychology
Walden University
Associate of Arts - Medical Assisting
Southwestern College