Summary
Overview
Work History
Education
Skills
Timeline
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Carletta Jackson

River Rouge,MI

Summary

Seasoned professional with 10 years of diverse experience spanning from knowledge of confidential correspondence, data entry, and executive support to leadership roles. Proven track record advancing through various positions, including group lead and supervisor, showcasing comprehensive understanding of operational intricacies. Recognized as a Supply Chain and Quality Inspection champion, driving efficiency and ensuring product quality. Equipped with certifications in Supply Chain and 5S with ongoing enrollment for ISO 9001 certification. Demonstrating commitment to continuous improvement and excellence in leadership while aiming to leverage my skills to successfully fill any position that will also allow for professional development. Excelling in project management and customer service. Skilled in leading quality control initiatives, ensuring 100% compliance, and driving efficiency. Demonstrates exceptional time management and interpersonal skills, fostering team development and enhancing operational excellence.

Overview

19
19
years of professional experience

Work History

Project Coordinator

Vayan Group
Detroit, MI
08.2023 - Current
  • Responsible for quality control, efficiency, and cost effectiveness for assigned operations and/or containment activities, inspections, rework, or sequencing.
  • Training of personnel to Standardized Work.
  • Creating and maintaining work instructions and time studies.
  • Serve as a customer liaison on assigned jobs.
  • May also serve as a project manager for customers who request and require detailed engineering and consulting expertise.
  • Audit line side and warehouse inventory to ensure no uncertified stock is in shelf locations.
  • Ensure Reject Management/NCD process is properly followed.
  • Performed regular reviews of project documentation and communicated results with relevant personnel.
  • Interface with logistics to ensure material flow in and out of containment area.
  • Audit Plant/Warehouse storage areas to ensure no uncertified items are in usable stock locations.
  • Perform daily layered process audits of inspection activity.
  • Perform data management activity reports as they relate to quality inspection, scrap, inventory, and time management.

Production Supervisor

Marsh Plating
Ypsilanti, MI
12.2022 - 06.2023
  • Daily supervision of 10-30 people with hands-on production direction.
  • Ensure all products are processed to the company's requirements for quality and productivity.
  • Manage workflow, maintain schedules, monitor job performance, resolve problems, and motivate associates to ensure high standards of quality and productivity.
  • Directly supervise, coach, and mentor employees.
  • Responsible for making sure proper production levels are met, per production schedule.
  • Responsible for directing the shop floor activities from the beginning to the end of the shift.
  • Ensure proper handling of nonconforming parts and their disposition.
  • Maintaining all required logs and reporting documents.
  • Responsible for training, directing, and evaluating direct personnel.
  • Responsible for motivating and monitoring personnel in a positive and effective manner.
  • Follow general safety rules, procedures, and regulations.

Inbound Supervisor

DHL Supply Chain
Mount Clemens, Michigan
10.2016 - 12.2022
  • Packer (1 yr) - repackaging parts for multiple Big 3 locations from cardboard packaging to specific totes and racks per plant/location.
  • Auditor (1 yr) - Labeling dunnage before shipping, counting parts left on pallet once packaged, checking, counting, and labeling packed-out freight to ensure the right quantity, parts, and dunnage are being shipped.
  • Group Lead (2 yrs) - Check orders for the day on display screen, direct Hilo drivers on how to set up floor with freight specific to orders, oversee the repack process of the freight that was laid to the floor for repackaging.
  • Inbound Supervisor (2 yrs) - Track schedule pertaining to trucks and parts that need to be unloaded in order to keep freight stocked, to be picked, and shipped to Stellantis.
  • Log and unload rail cars containing engines. Pull in and unload specific trucks to accommodate the part log sent over from the plant, specifying their needs.
  • Ensured inventory accuracy by regularly conducting cycle counts and stock takes.
  • Maintained accurate records of all shipments received, processed, and shipped out.
  • Driven Stand-up Hilo, as backup.
  • Provided guidance and assistance to staff regarding processes, procedures, policies and best practices.
  • Maintained a safe work environment by ensuring compliance with safety regulations and promoting a culture of safety awareness among employees.
  • Conducted regular meetings with team members to discuss progress towards goals as well as any issues that needed resolution.

Job Coach

Arkay Inc.
Southgate , MI
08.2010 - 04.2014
  • Assist adults with developmental and cognitive disabilities.
  • Assist with daily living goals, skill building, and community inclusion activities.
  • Identified client's personal goals, options for employment, strengths, and interests.
  • Assist consumers with employment assignments.
  • Assist on trips and outings.

  • Gathered work behaviors and productivity data to fulfill reporting requirements.
  • Supported participants to assist in achieving vocational and non-vocational goals.

Crew Member

Burger King
Melvindale, MI
03.2006 - 06.2009
  • Prepare and cook food items according to recipes and standards.
  • Serve food and drinks to customers in a timely and courteous manner.
  • Take orders and process payments using the point-of-sale system.
  • Maintain cleanliness and hygiene of the kitchen, dining area, and equipment.
  • Stock and replenish inventory and supplies as needed.
  • Follow food safety and sanitation guidelines and procedures.
  • Assisted in the training of new associates.
  • Communicate and cooperate with other staff members and managers.
  • Resolve customer complaints and issues in a professional way.
  • Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
  • Restocked kitchen supplies including food products and utensils.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.

Education

High School Diploma -

River Rouge High School
River Rouge, MI
06-2006

Skills

  • Project Coordination
  • Time Management
  • Compliance Enforcement
  • Customer Management
  • Logistics
  • Project Management
  • Supply Chain Management
  • Forklift certified
  • Quality Inspection
  • Material handling
  • Possess excellent customer service, interpersonal, and management skills
  • Shipping and Receiving
  • Quality Control
  • 5S
  • Packaging
  • Manufacturing
  • Supervising Experience
  • Hi-Lo
  • Training and Development
  • Quality Assurance

Timeline

Project Coordinator

Vayan Group
08.2023 - Current

Production Supervisor

Marsh Plating
12.2022 - 06.2023

Inbound Supervisor

DHL Supply Chain
10.2016 - 12.2022

Job Coach

Arkay Inc.
08.2010 - 04.2014

Crew Member

Burger King
03.2006 - 06.2009

High School Diploma -

River Rouge High School

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Carletta Jackson