Carley Haines
MARLTON
Summary
Driven and personable sales professional with over 6 years of experience in retail sales and team leadership, now excited to bring that experience into the healthcare industry. I’ve consistently exceeded sales goals, managed KPIs, and led teams to deliver strong results by focusing on understanding customer needs and building lasting relationships. Known for my ability to connect with people, solve problems, and stay focused in fast-paced environments. I’m eager to bring my energy, sales experience, and passion for healthcare to a mission-driven company, where I can help make a difference in people’s lives through healthcare solutions.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Guest Experience Leader
Lululemon
MARLTON
12.2025 - Current
- Led team to enhance guest service experiences and foster community engagement.
- Trained staff on customer interaction techniques and product knowledge.
- Tracked sales data to identify trends in customer preferences and make recommendations accordingly.
Retail Manager/ First Assistant
South Moon Under
MARLTON
11.2019 - 12.2025
- Oversaw daily operations including shipment, filling orders, inventory management and customer service
- Facilitate new hire training sessions, team meetings, and daily check-ins to ensure alignment with our sales goal.
- Improved store sales by implementing effective marketing strategies and visual merchandising.
- Partnered with Store Manager to analyze weekly performance metrics and coordinate sales strategies.
Instructional Assistant
L.E.A.P Academy
04.2022 - 06.2023
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
- Provided one-on-one support to students with special needs, enabling them to achieve academic success.
- Monitored student progress through ongoing assessments, adjusting instruction as needed for optimal growth.
- Implemented behavior management techniques to maintain a positive and focused learning environment.
Physical Therapy Intern
Jaggard Elementary School
04.2019 - 06.2022
- Enhanced patient progress by implementing individualized physical therapy treatment plans.
- Provided hands-on assistance during manual therapy sessions, effectively supporting patients' needs while ensuring their safety.
- Provided care for students with special needs and assisted them through their treatment plan
- Worked closely with supervising physical therapists to ensure the highest level of care for each patient, incorporating feedback and guidance into daily practice.
Education
Bachelor of Science - Health Sciences
Stockton University
Galloway, NJ 09.2020 - 05.2025
Skills
- Customer service
- Interpersonal communication
- Product knowledge
- Teamwork and collaboration
- Problem solving
Volunteer work
- Volunteered for the Marlton Recreational Council's Sports Unity Program for 11 years as a coach, teaching children and adults with disabilities how to play various sports.
Timeline
Guest Experience Leader
Lululemon
12.2025 - Current
Instructional Assistant
L.E.A.P Academy
04.2022 - 06.2023
Bachelor of Science - Health Sciences
Stockton University
09.2020 - 05.2025
Retail Manager/ First Assistant
South Moon Under
11.2019 - 12.2025
Physical Therapy Intern
Jaggard Elementary School
04.2019 - 06.2022