Carley Neyman
La Vernia,TX
Summary
Dedicated management professional with a history of exceeding company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Assistant General Manager
Sonic Drive-In
02.2021 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths to ensure surpassing labor standard of 19%.
Assistant General Manager
Ace Hardware
10.2016 - 02.2021
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Collaborated with other departments to establish productive and timely completion of projects.
Operating Partner
Sonic Drive-In
03.2015 - 09.2016
- Maintained cash register daily, made and recorded deposits appropriately.
- Supervised day-to-day operations to meet performance, quality and service expectations while keeping all controllable profits well under standard and maintaining Mystery Shop score of 96%,
- Maintained payroll utilizing Paycom Software, Inc.
- Coordinated scheduling and special events.
Technician II
South Texas Blood and Tissue Center
03.2008 - 02.2012
- Processed medical histories and evaluations, vital signs, and determined eligibility for donations.
- Performed regular and automated blood collections with several collection machines.
- Utilized training to follow all standard operating procedures to obtain quality units while maintaining phlebotomy accuracy of 96% and correctly tagged, labeled, and stored each unit
Lab Assistant
Career Point Institute
06.2007 - 02.2008
- Supervised classroom of 15-25 students in all medical assistant courses including, transcription, phlebotomy, injections, first aid, basic pharmacology, and EKGs.
- Created more efficient and effective core classwork, exams, and proficiencies.
- Coordinated group activities, training, and testing in all related courses.
Transportation Security Officer
Department of Homeland Security/TSA
10.2004 - 11.2005
- Utilized training to identify suspected threats in baggage and on passengers.
- Executed searches of passengers utilizing various methods including, walk-through metal detectors, hand-held metal detectors, and physical searches.
- Conducted inspections of baggage using computed tomography scanners.
- Correctly identified disassembled IED components during FAA testing.
Education
Certified Medical Assistant - Medical Assistant, Billing and Coding, Transcription
Career Point College
4522 Fredericksburg Rd, San Antonio, TX 782012005
GED -
Raleigh Technical Community College
Raleigh, NC2003
Skills
- Business Development Understanding
- Personnel Scheduling
- Cost Control
- Training and Development
- Profit and Loss Control
- Inventory Tracking and Management
- Records Organization and Management
- Payroll Administration and Timekeeping
- Total Quality Management
- Performance Evaluations
- Data Review
- Exceptional Interpersonal Communication
Accomplishments
- Earned Technician of the Year (twice) while employed at South Texas Blood and Tissue Center for outstanding customer service and a 98% phlebotomy success rate.
- Only Security Officer to correctly identify all disassembled IED components conducted by FAA testers during my employment,
- 2023 winners of Operational Excellence at 2023 Sonic National Convention
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant General Manager
Sonic Drive-In
02.2021 - Current
Assistant General Manager
Ace Hardware
10.2016 - 02.2021
Operating Partner
Sonic Drive-In
03.2015 - 09.2016
Technician II
South Texas Blood and Tissue Center
03.2008 - 02.2012
Lab Assistant
Career Point Institute
06.2007 - 02.2008
Transportation Security Officer
Department of Homeland Security/TSA
10.2004 - 11.2005
Certified Medical Assistant - Medical Assistant, Billing and Coding, Transcription
Career Point College
GED -
Raleigh Technical Community College
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