Carley Tenut
Gallatin,TN
Summary
Customer-focused sales and operations professional with experience in automotive and retail industries. Proven ability to drive revenue, manage teams, and deliver exceptional in-person and digital customer experiences. Skilled at building relationships, optimizing sales processes, and ensuring customer satisfaction from first contact to delivery.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sales Manager
Rhythm CDJR Hudson Automotive
Hendersonville, Tennessee
10.2023 - 05.2025
- Led sales operations in a fast-paced, high-volume environment, consistently driving revenue, margin, and customer satisfaction.
- Structured and approved transactions while ensuring accuracy, compliance, and smooth end-to-end deal flow.
- Partnered with inventory, finance, and operations teams to optimize pricing, vehicle flow, and time to sale.
- Used performance data and market trends to improve conversion rates and maximize vehicle value.
Sales Manager
Beaman CDJR Hudson Automotive
Murfreesboro, Tennessee
07.2022 - 10.2023
- Maximized revenue and turn rate through strategic leadership of used vehicle sales and pricing.
- Structured and approved deals, ensuring compliance with regulations and maintaining accuracy.
- Collaborated with operations and finance to enhance vehicle flow and optimize customer delivery.
- Utilized market data to refine pricing strategies, boost sales performance, and increase customer satisfaction through customer-focused leadership.
Internet Sales Manager
Acura of Orange Park Hanania Automotive
Jacksonville, Florida
07.2021 - 04.2023
- Managed online leads, digital marketing channels, and internet sales processes to drive vehicle sales and revenue growth.
- Trained and coached internet sales consultants to respond promptly, convert leads, and maintain high customer satisfaction.
- Oversaw CRM systems, lead tracking, and follow-up processes to improve response time and closing ratios.
- Collaborated with sales, finance, and operations teams to ensure smooth digital-to-physical transaction flow.
- Analyzed online traffic, lead sources, and conversion metrics to optimize sales strategies and ROI.
Internet Sales Manager
Music City Honda Umansky Automotive
Mount Juliet, Tennessee
06.2016 - 07.2021
- Managed online inquiries and digital sales channels, ensuring prompt, personalized, and professional customer responses.
- Built strong relationships with customers throughout the online-to-delivery process, increasing satisfaction and repeat business.
- Trained and coached internet sales team to provide exceptional service, improve follow-up, and maximize lead conversion.
- Coordinated with sales, finance, and operations to ensure seamless end-to-end transactions and on-time vehicle delivery.
- Monitored customer feedback and engagement metrics to continuously improve the online buying experience.
Bra Specialist
Victoria's Secret & PINK
Hendersonville, TN
08.2008 - 08.2016
- Provided personalized bra fittings and lingerie recommendations to ensure a perfect fit and enhance customer confidence.
- Delivered exceptional customer service by actively listening to needs, answering questions, and guiding purchase decisions.
- Maintained knowledge of product lines, fabrics, and trends to offer informed and tailored suggestions.
- Built lasting relationships with customers to encourage loyalty, repeat visits, and positive brand experiences.
- Assisted with merchandising, inventory management, and keeping the store visually appealing and organized.
- Educated customers on proper care and fit, creating an elevated shopping experience that exceeded expectations.
Education
High School Diploma -
Hendersonville High School
Hendersonville, TN05-2009
Skills
- Sales strategy and deal structuring
- Customer relationship management
- Pricing optimization
- Performance analysis
- Lead management
- CRM software proficiency
- Problem solving
- Effective communication skills
- Customer experience management
Certification
Automotive Sales License
Accomplishments
Top Performance Internet Sales - 2 years in a row
Timeline
Sales Manager
Rhythm CDJR Hudson Automotive
10.2023 - 05.2025
Sales Manager
Beaman CDJR Hudson Automotive
07.2022 - 10.2023
Internet Sales Manager
Acura of Orange Park Hanania Automotive
07.2021 - 04.2023
Internet Sales Manager
Music City Honda Umansky Automotive
06.2016 - 07.2021
Bra Specialist
Victoria's Secret & PINK
08.2008 - 08.2016
High School Diploma -
Hendersonville High School