Summary
Overview
Work History
Education
Skills
References
Timeline
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Carli Barriga

Odessa

Summary

Proven track record in enhancing customer experience and sales growth, notably at Hertz, where my adeptness in customer education and sales lead generation led to significant repeat business. Mastered food safety compliance and problem-solving, ensuring operational excellence. My ability to manage time and maintain attention to detail underpins my professional achievements.

Overview

2023
2023
years of professional experience

Work History

Sandwich Artist

SUBWAY®Restaurants
Odessa
07.2022 - 02.2023
  • Resolved customer service issues quickly and efficiently.
  • Provided customer service when needed.
  • Greeted customers and provided customer service assistance.
  • Greeted guests and provided customer service support.
  • Kept customer and food preparation areas clean and well-organized.
  • Replenished condiments and other supplies at front counter areas.
  • Restocked kitchen supplies by rotating food according to dates and health guidelines.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Informed customers of regular deals or monthly specials to upsell orders.

CSR, Sales

Hertz
  • Educated customers on product features and benefits so that they can make informed decisions when purchasing a product or service.
  • Enhanced revenue growth through the generation of sales leads using cold calling and outbound methods.
  • Processed orders accurately and efficiently according to established procedures and timelines.
  • Developed and maintained relationships with existing customers in order to facilitate repeat business opportunities.
  • Maintained up-to-date knowledge of company products and services in order to provide accurate information to customers.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed strong customer relationships to encourage repeat business.

Education

High School Diploma -

Richard Milburn Academy
Odessa, TX
06-2023

Skills

  • Food safety compliance
  • Cash handling accuracy
  • Sales lead generation
  • Customer education
  • Order processing efficiency
  • Customer relationship management
  • Sales processing
  • Inventory control
  • Problem solving
  • Time management
  • Attention to detail
  • Fast typing speed

References

References available upon request.

Timeline

Sandwich Artist

SUBWAY®Restaurants
07.2022 - 02.2023

CSR, Sales

Hertz

High School Diploma -

Richard Milburn Academy

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Carli Barriga