Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CARLI BROOKINS

Denton,Tx

Summary

Motivated worker experienced in the restaurant industry. Proven track record of providing excellent customer service, ensuring all orders are served timely and accurately. Skilled in multitasking and problem- solving while maintaining a positive attitude in a fast-paced environment. Seasoned individual with demonstrated track record of providing excellent customer service, ensuring customer satisfaction, and maintaining a professional atmosphere. Possesses excellent communication, interpersonal, and problem-solving skills. Committed to delivering an outstanding dining experience to each and every customer.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Service Staff

Oakmont Country Club
07.2023 - Current
  • Set up banquet tables and chairs based on event requirements.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Server

Snuffers
08.2022 - 03.2023
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Server

LSA BURGERS
04.2023 - 07.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Bartender

Empty Glass Steakhouse and Saloon
10.2019 - 12.2021
  • Committed to delivering excellent customer service while working in a fast-paced environment
  • Persuaded or influenced guest purchase by enticing with higher margin items and add-ons
  • Greeted and accommodated guests, building positive experience from first interaction.

Education

Bachelor of Science - Business Management

University of North Texas
Denton, TX
05.2025

Skills

  • Process Payments
  • Train Employees
  • Cash Handling
  • Menu Memorization
  • Maintained understanding of menu items to answer patron
  • Questions regarding food, drinks, and preparation methods
  • Utilized strong salesmanship skills to upsell drinks and appetizers
  • Developed strong working relationships with customers and staff
  • Suggestive Selling
  • High-Energy and Stamina

Certification

  • Food Handlers
  • TABC

Timeline

Service Staff

Oakmont Country Club
07.2023 - Current

Server

LSA BURGERS
04.2023 - 07.2023

Server

Snuffers
08.2022 - 03.2023

Bartender

Empty Glass Steakhouse and Saloon
10.2019 - 12.2021

Bachelor of Science - Business Management

University of North Texas

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CARLI BROOKINS