Dedicated professional with strong multitasking abilities and conflict resolution skills. Experienced in enhancing guest relations and managing reservations to optimize customer satisfaction.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Chuy's Tex-Mex
San Marcos, TX
08.2026 - Current
Handled guest inquiries and concerns professionally, improving customer satisfaction rates.
Managed reservation system to optimize seating arrangements and reduce wait times.
Assisted in coordinating special events and large party accommodations effectively.
Supported training of new host staff, fostering a welcoming team environment.
Cashier/Server
McAlister's Deli
Brownwood, TX
05.2025 - 08.2026
Provided excellent customer service, addressing inquiries and resolving issues promptly.
Processed customer transactions efficiently using POS systems.
Assisted with inventory management by restocking merchandise and organizing displays.
Maintained cleanliness and organization of work area to ensure a welcoming environment.
Cashier
Freddy's Frozen Custard & Steakburgers
Brownwood, TX
10.2024 - 05.2025
Handled cash and credit transactions accurately, ensuring financial integrity.
Processed customer transactions efficiently using point-of-sale systems.
Assisted customers with menu selections, enhancing overall dining experience.
Maintained cleanliness and organization of workstations and dining areas.
Restaurant Hostess
Sectionhand Steakhouse
Brownwood, TX
08.2024 - 10.2024
Greeted and seated guests promptly, ensuring positive first impressions.
Maintained cleanliness and organization of host area to enhance guest experience.
Communicated daily specials and menu changes to guests for informed dining choices.
Collaborated with servers and kitchen staff to ensure smooth service flow during peak hours.