Carli Reynolds
Camanche,IA
Summary
Organized and motivated employee with customer service and management experience Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Floor Management Supervisor
Designer Shoe Warehouse (DSW)
2024.01 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Professional Wait Staff
La Ragazza Tuscan Kitchen
2023.11 - 2024.01
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Professional Wait Staff
Stouts Pub & Grill
2022.01 - 2023.10
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Private Nanny
2021.01 - 2023.04
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Led indoor and outdoor activities to entertain and occupy children.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
Professional Wait Staff
Me & Billy
2019.01 - 2023.01
Retail Associate
Brown’s Shoe Fit Co.
2020.01 - 2021.01
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Increased sales revenue by offering targeted promotions and upselling related items.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Streamlined store operations by organizing merchandise displays for optimal visibility and accessibility.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Identified potential shoplifting incidents, implementing loss prevention strategies to protect store assets.
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
Education
Associate of Science -
Eastern Iowa Community College District
Davenport, IA05.2025
Camanche High School -
Camanche High School
Camanche, IA05.2020
Skills
- Customer service skills
- Professionalism
- Ability to work in stressful and fast paced environments
- Verbal and written communication skills
- Handling money and processing funds
- Time management
- Communication skills
- Attention to detail
- Responsibility
- Microsoft Programs
- Staff Management
Volunteer Experience
- Walking Dogs for the Human Society
- Key Club & Kiwanis Club
- Fundraising for CHS theater and drama department
Timeline
Floor Management Supervisor
Designer Shoe Warehouse (DSW)
2024.01 - Current
Professional Wait Staff
La Ragazza Tuscan Kitchen
2023.11 - 2024.01
Professional Wait Staff
Stouts Pub & Grill
2022.01 - 2023.10
Private Nanny
2021.01 - 2023.04
Retail Associate
Brown’s Shoe Fit Co.
2020.01 - 2021.01
Professional Wait Staff
Me & Billy
2019.01 - 2023.01
Associate of Science -
Eastern Iowa Community College District
Camanche High School -
Camanche High School
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