Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Carli Shelton

Christoval

Summary

Dynamic leader with a proven track record at Armstrong McCall, adept in operations management and team building. Streamlined processes for enhanced efficiency and fostered a culture of accountability, significantly improving team cohesion. Skilled in strategic planning and customer relations, driving performance improvements and maintaining high service standards.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

16
16
years of professional experience

Work History

General Manager

Armstrong McCall
10.2019 - Current
  • Coordinated cross-functional teams to enhance workflow efficiency.
  • Streamlined operational processes by implementing best practices.
  • Fostered a culture of accountability for improved team cohesion and morale.
  • Reviewed financial reports to identify trends for strategic adjustments.

General Manager

Armstrong McCall
10.2014 - 10.2019
  • Managed a diverse team of professionals, fostering a positive work environment.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off

Inventory Manager

West Texas Feed & Mercantile
04.2012 - 08.2013
  • Reduced excess inventory with effective stock categorization.
  • Redesigned inventory workflows to minimize delays in order fulfillment.
  • Created and updated regular inventory reports and records.
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Analyzed inventory data to identify and address stock discrepancies.

Dean's Assistant

Sul Ross State University
01.2012 - 04.2012
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

Office Administrative Assistant

Southwest Texas Electric Coop
05.2009 - 12.2011
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Ensured timely completion of projects with diligent task prioritization, delegation, and followup.

Education

High School Diploma -

Eldorado High School
Eldorado, TX
05-2011

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Staff management
  • Customer relations
  • Administrative skills
  • Strategic planning
  • Performance improvement
  • Project management
  • Vendor relationships
  • Expense control
  • Business administration

Accomplishments

    Store Team of the Year 2020 - 2021

    Highest Percent Increase Sales 2020 - 2021

    Highest Percent Increase Sales 2021 - 2022

    $750,000 + Sales Consultant Club 2022 - 2023

Timeline

General Manager

Armstrong McCall
10.2019 - Current

General Manager

Armstrong McCall
10.2014 - 10.2019

Inventory Manager

West Texas Feed & Mercantile
04.2012 - 08.2013

Dean's Assistant

Sul Ross State University
01.2012 - 04.2012

Office Administrative Assistant

Southwest Texas Electric Coop
05.2009 - 12.2011

High School Diploma -

Eldorado High School

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Carli Shelton