Carli Sprague
Mount Pleasant,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced and knowledgeable working with youth, hosting groups, implementation of themed and recreational activities, preparing food and beverage for groups, hosting events, and birthday parties.
Overview
9
9
years of professional experience
Work History
Promotions Assistant
Migizi Economic Development Company
03.2023 - Current
- Act as an Ambassador for Soaring Eagle Waterpark and Hotel.
- Review Party/Group Contracts and prepare birthday party or group packets: day pass, pizza orders, cake/cupcake orders, and signage.
- Set-up meeting room/birthday party room for events: move and lift tables and chairs, place table linens, center pieces, but food and beverage per Contract.
- Meet & greet birthday families and/or groups warmly and pleasantly answered inquiries.
- Host birthday parties and special events while interacting with guests of all ages.
- Turn birthday party room back to back if needed.
- Set up and break down promotional booths and tents and talked to potential customers for successful promotional events.
- Developed and executed promotional campaigns to drive brand awareness and sales.
- Collaborated with marketing team to create and implement promotional campaigns.
- Entertaining guests as company mascot: Gizi, Waabooz, and/or Makwa.
- Maintained clean, organized and professional work environment.
Usher - PT
Soaring Eagle Casino & Resort
07.2022 - 08.2022
- Greeted customers with smile and provided friendly, knowledgeable service.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Worked with other staff members to facilitate smooth flow of operations.
- Monitored entrance and exit of venue to guarantee safety of guests.
- Maintained updated knowledge of event information to provide guests with accurate details.
- Directed ticket holders to seats and facility locations.
- Assisted with set-up and break down of events to facilitate efficient and organized event preparation.
- Assisted patrons with seating by giving directions and lighting paths.
Bartender
Soaring Eagle Casino & Resort
02.2020 - 03.2020
- Greeted customers and provided excellent customer service.
- Prepared alcohol and non-alcoholic beverages according to recipe standards.
- Maintained liquor inventory of liquor, beer, wine, and other beverage items.
- Stacked ice bins and coolers as needed throughout shift.
- Served high customer volumes during special events, nights, and weekends.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Followed strict recipes and drink measurements to minimize product used.
- Collected and organized daily till totals and tips.
Promotions Assistant - PT
Migizi Economic Development Company
08.2019 - 10.2019
- Act as an Ambassador for Soaring Eagle Waterpark and Hotel.
- Review Party/Group Contracts and prepare birthday party or group packets: day pass, pizza orders, cake/cupcake orders, and signage.
- Set-up meeting room/birthday party room for events: move and lift tables and chairs, place table linens, center pieces, but food and beverage per Contract.
- Meet & greet birthday families and/or groups warmly and pleasantly answered inquiries.
- Host birthday parties and special events while interacting with guests of all ages.
- Turn birthday party room back to back if needed.
- Set up and break down promotional booths and tents and talked to potential customers for successful promotional events.
- Developed and executed promotional campaigns to drive brand awareness and sales.
- Collaborated with marketing team to create and implement promotional campaigns.
- Entertaining guests as company mascot: Gizi, Waabooz, and/or Makwa.
- Maintained clean, organized and professional work environment.
Summer Youth Worker - Marketing
Soaring Eagle Casino & Resort
06.2017 - 08.2017
- Collected, arranged, and input information into database system.
- Print and sort concert tickets by order.
- Hosted Marketing booth during concert nights.
- Meet & greet guests and handed-out swag and property information.
- Adhered to company policies, safety procedures, and performance standards.
Summer Youth Worker - Aurora Buffet
Soaring Eagle Casino & Resort
06.2016 - 08.2016
- Assisted with preparing work area before Aurora Buffet opened for business.
- Wrapped silverware according to standards.
- Inspected area: tables, condiments, seating, and floor.
- Worked fast to complete tasks and meet daily deadlines.
- Greet and seated guests upon arrival.
- Followed instructions and procedures to complete assigned tasks.
- Cleaned and straightened work areas to maximize productivity and safety.
Summer Youth Worker - Nbakade Family Restaurant
Soaring Eagle Waterpark And Hotel
06.2015 - 08.2015
- Assisted with preparing work area before Aurora Buffet opened for business.
- Wrapped silverware according to standards.
- Inspected area: tables, condiments, seating, and floor.
- Sanitize reusable menus.
- Worked fast to complete tasks and meet daily deadlines.
- Greet and seated guests upon arrival.
- Followed instructions and procedures to complete assigned tasks.
- Cleaned and straightened work areas to maximize productivity and safety.
Education
High School Diploma -
St. Louis Public Schools
St. Louis, Michigan06.2019
Skills
- Marketing Strategies
- Customer Service
- Event Coordination
- Multitasking
- Organizational Skills
- Strong Communication
- Social Media Management
- Problem Solving
- Microsoft Office
- Customer Engagement
- Trade Shows
- Flexible Schedule
- Scheduling
- Teamwork and Collaboration
- Large Crowd Management
- Team Player
- Administrative Functions
- Vendor Coordination
HONORABLE APPOINTMENT
YOUTH TRIBAL COUNCIL - Duly elected to serve on Youth Tribal Council for the Saginaw Chippewa Indian Tribe. This honorable position was selected by the Saginaw Chippewa Tribal Council.
LICENSES
Tribal Driver's License - Valid 5/8/23-5/8/25
Timeline
Promotions Assistant
Migizi Economic Development Company
03.2023 - Current
Usher - PT
Soaring Eagle Casino & Resort
07.2022 - 08.2022
Bartender
Soaring Eagle Casino & Resort
02.2020 - 03.2020
Promotions Assistant - PT
Migizi Economic Development Company
08.2019 - 10.2019
Summer Youth Worker - Marketing
Soaring Eagle Casino & Resort
06.2017 - 08.2017
Summer Youth Worker - Aurora Buffet
Soaring Eagle Casino & Resort
06.2016 - 08.2016
Summer Youth Worker - Nbakade Family Restaurant
Soaring Eagle Waterpark And Hotel
06.2015 - 08.2015
High School Diploma -
St. Louis Public Schools
Similar Profiles
Carli SpragueCarli Sprague
Promotions Assistant at Migizi Economic Development CompanyPromotions Assistant at Migizi Economic Development Company
Ethan PeireEthan Peire
Office Administrator at Economic Development And Employment CompanyOffice Administrator at Economic Development And Employment Company
Lukas HolmbergLukas Holmberg
Intern at Pima County Economic DevelopmentIntern at Pima County Economic Development