Investing in a startup non-profit that will provide food and daily necessities for my surrounding community
Carlicia Kern
Clinton Township ,MI
Summary
Experienced sales representative with a passion for fostering strong relationships between clients and consumers. Proven track record of driving sales growth and exceeding targets through exceptional communication and negotiation skills. Skilled at identifying client needs and providing tailored solutions to maximize customer satisfaction. Committed to delivering outstanding customer service and building long-lasting partnerships to drive business success.
Overview
4
4
years of professional experience
Work History
Inside Sales Account Executive
Infinity Delivers
12.2021 - Current
- Negotiated pricing programs with new clients to maintain consistent revenue flow while protecting profit margin.
- Monitored portfolio growth and identified key accounts to upsell.
- Prospected and secured new business through telesales and relationship building.
- Enhanced sales performance through continuous sales training and skill enhancement as professional phone salesperson.
- Provided cost-effective solutions to meet targeted account needs.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Answered customers' questions regarding products, prices, and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Used CRM software to maintain detailed contact logs and account records.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Built relationships with customers and community to promote long term business growth.
Outside Sales Account Manager
Empire Expanding
05.2021 - 12.2021
- Established new accounts through cold calling and personal visits to potential customers.
- Utilized in-depth understanding of strategic sales processes to increase revenue.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Contributed ideas and offered constructive feedback at weekly sales and training meetings.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
Bachelor Of Business Administration - Marketing
Oakland University
Rochester, MI05.2021
Skills
- Objection handling
- Territory management
- Pipeline management
- Cold calling
- Closing deals
- Telephone sales
- Salesforce CRM
- B2B sales
- Sales representative of the month award
- B2C sales
- Prospect Follow-up
Interests
Timeline
Inside Sales Account Executive
Infinity Delivers
12.2021 - Current
Outside Sales Account Manager
Empire Expanding
05.2021 - 12.2021
Bachelor Of Business Administration - Marketing
Oakland University
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