Carline Handy
Little Elm
Summary
7 months of experience as Waitress. Some College (No Degree) in Nursing. A great planner who demonstrates impressive abilities such as professional attitude and team building. Excellent at research, microsoft oce, operational activities. Independent user of English.
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Certified nursing assistant offering several years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs.
Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
11
11
years of professional experience
Work History
Certified Nursing Assistant
Home Healthcare Solutions
Dallas
05.2025 - 09.2025
- Assisted in providing compassionate patient care, ensuring comfort and safety during daily activities and treatments.
- Monitored vital signs and documented changes, facilitating timely interventions and enhancing patient health outcomes.
- Collaborated with healthcare teams to implement care plans, improving overall patient satisfaction and adherence to protocols.
- Provided compassionate and personalized care to clients, enhancing their quality of life through tailored support.
- Assisted clients with daily living activities, ensuring safety and comfort while fostering independence.
- Developed strong relationships with clients and families, enhancing communication and trust in caregiving services.
- Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Certified Nursing Assistant
Cantex
Cedar Hill
05.2023 - 12.2023
- Assisted in providing compassionate patient care, ensuring comfort and safety during daily activities and treatments.
- Monitored vital signs and documented changes, facilitating timely interventions and enhancing patient health outcomes.
- Collaborated with healthcare teams to implement care plans, improving overall patient satisfaction and adherence to protocols.
- Maintained compliance with health and safety regulations, contributing to a secure and hygienic environment for all patients.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Responded quickly to emergency situations involving sudden illness or injury.
- Distributed drinking water and nourishment to residents.
- Participated in educational programs related to nursing assistant skills development.
Sales Associate
Globe Life And Accident Insurance Company
Dallas
01.2022 - 04.2022
- Developed and maintained strong customer relationships, ensuring exceptional service and fostering client loyalty.
- Conducted thorough needs assessments to identify insurance solutions, enhancing clients' understanding of coverage options.
- Collaborated with team members to achieve sales targets, contributing to a positive and motivated work environment.
- Delivered engaging presentations to clients, effectively communicating complex insurance products and their benefits.
- Greeted customers and provided exceptional customer service.
- Worked with fellow sales team members to achieve group targets.
Waitress
Knockouts
01.2021 - 08.2021
- Record special culinary items served to customers.
- Review the serving process to ascertain that guests get their correct meals and that other procedures are followed.
- Aided in playing the host on hosting nights.
- Restock condiments and drink station supplies to maintain customer satisfaction.
- Total checks, present to clients, and receive payment.
- Determine where patients or customers want to eat and assist them.
- Replaced condiments and drink station supplies to ensure client happiness.
- Check on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Answer questions or make recommendations for complementary products.
- Deal with complaints or problems with a positive attitude.
- Prepare restaurant tables with special attention to sanitation and order.
- Stock up on ice, napkins, and straws.
- Furnish trays with add-ons such as condiments, eating utensils, or napkins.
- Wash or decontaminate dishes, kitchen utensils, apparatus, or establishments.
- Take food orders and relay them to kitchens or service counters.
- Observe food preparation or serving processes to verify proper procedures are followed.
- Put food portions on plates or trays based on customer directives or orders.
- Use trays or carts to transport food, cutlery, or linen.
- Prepare sandwiches, salads, soups, and beverages.
- Remove trays and stack dishes for post-meal cleanup.
- Scrutinize trays to ensure that they have all items required.
Sales Representative Of Service
Coworx
03.2018 - 09.2018
- Respond to customers' inquiries regarding products, prices, availability, product uses, and credit terms.
- Negotiate the specifics of contracts and payments, and make sales contracts and order forms.
- Obtain credit history for potential consumers.
- Keep an eye on market circumstances, product developments, and the goods, costs, and sales of rivals.
- Demonstrate products, explain product features, and solicit orders from regular and prospective customers.
- Check your inventory levels and place new orders as required.
- Create plans, budgets, and proposals that are tailored to the demands of the client.
- Assist clients after sales or contract signings to resolve problems and to provide ongoing support.
- Offer an estimate or quote of prices, credit terms, warranties, and delivery dates.
- Provide recommendations for products based on the needs and interests of customers.
Fast Food Worker
Burger King
04.2015 - 07.2015
- Answer questions or make recommendations for complementary products.
- Review the serving process to ascertain that guests get their correct meals and that other procedures are followed.
- Put food portions on plates or trays based on customer directives or orders.
- Prepare sandwiches, salads, soups, and beverages.
- Aided in playing the host on hosting nights.
- Deal with complaints or problems with a positive attitude.
- Stock up on ice, napkins, and straws.
- Replaced condiments and drink station supplies to ensure client happiness.
- Restock condiments and drink station supplies to maintain customer satisfaction.
- Check on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Remove trays and stack dishes for post-meal cleanup.
- Scrutinize trays to ensure that they have all items required.
- Prepare restaurant tables with special attention to sanitation and order.
- Total checks, present to clients, and receive payment.
- Take food orders and relay them to kitchens or service counters.
- Observe food preparation or serving processes to verify proper procedures are followed.
- Record special culinary items served to customers.
- Furnish trays with add-ons such as condiments, eating utensils, or napkins.
Customer Service Representative
Afni
Tucson
04.2014 - 07.2015
- Identify the appropriate department to investigate unresolved customer complaints.
- Provide customers with information about products and services over the phone or in person, take orders, cancel accounts, or receive complaints.
- Resolved customer service or billing concerns by refunding money or modifying invoices.
- Find creative solutions to problems that exceed customer satisfaction.
- Document details of customer interactions, complaints, or comments, as well as the actions taken.
- Utilized natural leadership abilities and relationship-building skills to de-escalate consumers with difficult billing and account maintenance issues.
- Responded immediately to consumer complaints and gathered necessary data to make informed decisions about corrective action.
- Consulted customers to get their feedback and fix any issues with the product or service.
- Enhanced customer experience and satisfaction by maintaining a consistent dynamic atmosphere.
- Resolved customer service or billing issues by exchanging goods, refunding money, or adjusting bills.
- Verify that appropriate changes have been made to resolve customer issues.
- Built relationships with customers via communication, active listening, and answer to inquiry skills.
- Helped employees, visitors and customers in a polite and professional manner.
Education
Certified Nursing Assistant - CNA
CE Global
Garland, TX 03.2023 - 04.2023
High School Diploma -
Tucson Magnet High School
TucsonSome College (No Degree) - Nursing
The Chicago School Of Professional Psychology
RichardsonSkills
- Reporting
- Spreadsheets
- Professional Attitude
- Planning
- Team Building
- Digital Communication
- Research
- Social Media Communications
- Administrative Organization
- Administrative Assistance
- Communicative
- Reliable
- Persuasive
- Assertive
- Observation
- Critical Thinking
- Tolerant
- Confident
- Tolerance of Change and Uncertainty
- Professional
- Persistent
- Idea Exchange
- Detail-Oriented
- Social Media Outreach
- Quality Assurance
- Email Etiquette
- Restaurant Operations
- Operational Activities
- Food & Beverage
- Food Technology
- Food Service
- Attention to Detail
- Cooperation
- Accountable
- Problem Identification
- Prioritization
- Independence
- Committed
- Discretion
- Google Drive
- Microsoft Office
- Presentation Skills
- Customer Service
- Communication
- Patient care
- Vital sign monitoring
- Health and safety compliance
- Communication skills
- Team collaboration
- Emotional support
- Patient documentation
- Rapport building
- Quality assurance
- Healthcare teamwork
Hobbies and Interests
- Astronomy
- Cooking
- Reading
- Weight training
- Decorating
- Eating
- Fishing
- Vacation
- Mountain biking
- Road biking
Languages
- Spanish
- English, Native
- Spanish, Elementary
Timeline
Certified Nursing Assistant
Home Healthcare Solutions
05.2025 - 09.2025
Certified Nursing Assistant
Cantex
05.2023 - 12.2023
Certified Nursing Assistant - CNA
CE Global
03.2023 - 04.2023
Sales Associate
Globe Life And Accident Insurance Company
01.2022 - 04.2022
Waitress
Knockouts
01.2021 - 08.2021
Sales Representative Of Service
Coworx
03.2018 - 09.2018
Fast Food Worker
Burger King
04.2015 - 07.2015
Customer Service Representative
Afni
04.2014 - 07.2015
High School Diploma -
Tucson Magnet High School
Some College (No Degree) - Nursing
The Chicago School Of Professional Psychology