
Motivated human services professional recognized for creating an environment that makes positive contributions in the lives of others. Dedicated to enhancing the quality of life for others through constant coaching; awarded for having passion while doing so. Proven track record of impacting environments that continuously promotes acceptance, safety, and comfort. Competent in Social Welfare, Social Work, Career Coaching, Crisis Intervention and Bilingual (Haitian Creole)
Experienced Service Coordinator with two years of experience providing comprehensive care management and service coordination to NHTD/TBI populations with complex medical and behavioral health needs. Conducted quarterly home and community visits to assess safety, monitor progress, and ensure regulatory compliance. Coordinated 30-day and 6-month team meetings and developed Revised Service Plans (RSPs) to reflect participants’ evolving goals, needs, and health status. Facilitated access to medical providers and medical supplies to support continuity of care and prevent service disruptions. Maintained ongoing communication with HCSS providers, issuing reminders for annual UAS assessments to ensure compliance and uninterrupted services. Recognized for strong organizational skills, attention to detail, and the ability to deliver compassionate, participant-centered care while effectively managing multiple cases and priorities.
Provided crisis prevention and intervention services 24 hours a day, 7 days a week to people with mental health and behavioral challenges including TBI patients and elderly people. Develop effective plans for family members and Developmental Disability providers to utilize to prevent/mitigate a crisis. Provide systemic and clinical consultation and trainings under the supervision of the psychologist and psychiatrist. Coordinate community partnership and system linkage with DD providers like care managers, residential providers, day programs, community habilitation, respite, and schools to better support the individuals and improve their quality of life.
Provided support adults and children diagnosed with Intellectual and Developmental Disabilities (IDD). Responsible for maintaining Medicaid coverage by providing the necessary paperwork including retroactive coverage. Also responsible for getting Medicaid transportation and access a ride. Managing a caseload of 40 individuals and following up/coordinating with service providers, healthcare providers, physicians, psychiatrists and teachers. Providing community based programs (e.g. day programs, community habilitation), respite services, supported employment, education and housing. Submit referrals for psychological and psycho-social evaluations. Obtain & maintain important documents such as psychological and psychosocial evaluations, medical and IEP’s.