Carlisa A'star Tucker
Chicago,IL
Summary
Detail-oriented Mortgage Loan Officer with a strong background in customer service, adept at building rapport and trust with clients. Committed to guiding borrowers through the mortgage process with clarity and professionalism. Seeking an opportunity to utilize exceptional communication skills and mortgage expertise to help clients achieve their homeownership goals while delivering an outstanding customer experience.
Overview
4
4
years of professional experience
Work History
Mortgage Loan Originator
Loan Depot
09.2021 - 02.2024
- Originated loans and assisted senior-level credit officers with complex loan applications.
- Determined appropriate rate locks, issuance of disclosures, overage and underage waivers and fee waivers.
- Effectively managed more than 20 client relationships.
- Executed loan origination process, including ordering credit reports, appraisals and preliminary title reports.
- Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
Mortgage Loan Officer
Cross Country Mortgage
08.2020 - 09.2021
- Meet with potential borrowers to discuss their financial goals, homeownership aspirations, and mortgage needs.
- Analyze clients' financial documents, including income statements, tax returns, credit reports, and debt obligations, to determine their loan eligibility and affordability.
- Assist clients in obtaining prequalification letters to strengthen their offers when shopping for homes and provide them with a realistic budget
- Guide clients through the loan application process, ensuring all necessary documents are completed accurately and submitted on time.
Mortgage Loan Officer
InterFirst Mortgage
02.2020 - 08.2020
- Maintain regular communication with clients to provide updates on the status of their loan applications, address any questions or concerns they may have, and guide them through each stage of the loan process.
- Cultivate and maintain strong relationships with real estate agents, builders, financial planners, and other referral sources to generate leads and expand the client base.
- Stay informed about market trends, interest rate fluctuations, and changes in lending policies to provide clients with up-to-date information and advice
- Continuously engage in professional development activities, such as attending training sessions, workshops, and industry conferences, to stay current on industry best practices and enhance skills.
Education
Credit Specialist - Finance
Coursera
Chicago, United States02.2022
Mortgage Loan Originator - Real Estate - MLO
OnCourse
Chicago, United States03.2019
Skills
- Mortgage Product Knowledge
- Financial Analysis
- Customer Relationship Management
- Negotiation Skills
- Attention to Details
- Regulatory Compliance
- Time Management
- Technology Proficiency
- Problem -Solving Abilities
- Sales and Marketing Acumen
Timeline
Mortgage Loan Originator
Loan Depot
09.2021 - 02.2024
Mortgage Loan Officer
Cross Country Mortgage
08.2020 - 09.2021
Mortgage Loan Officer
InterFirst Mortgage
02.2020 - 08.2020
Credit Specialist - Finance
Coursera
Mortgage Loan Originator - Real Estate - MLO
OnCourse
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