Encompass
Open To Work
NINA DE LA O HERNANDEZ
San Antonio
Summary
Mortgage professional with a proven track record of providing financial services to clients while managing complex loan transactions.mmunication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
24
24
years of professional experience
1
1
Certification
Work History
MORTGAGE LOAN ORIGINATOR
GFS Home Loans
San Antonio
07.2025 - Current
- Evaluated client financial situations to determine loan eligibility and options.
- Assisted clients in completing loan applications and gathering necessary documentation.
- Educated clients on mortgage products, terms, and processes for informed decisions.
MORTGAGE LOAN ORIGINATOR
Lendmire
San Antonio
07.2024 - 01.2025
- Knowledge of agency, non-agency, FHA, VA, and home equity lending guidelines.
- Understanding of Federal Regulations governing Real Estate Lending.
- Demonstrated understanding of mortgage processing, underwriting and closing procedures.
MORTGAGE LOAN ORIGINATOR
Mann Mortgage Dba I think Mortgage
San Antonio
10.2023 - 03.2024
- Evaluated loan requests and documents to verify accuracy and completeness.
- Worked with underwriters to fix application problems and resolve issues.
- Worked closely with borrowers experiencing financial hardship, helping them explore alternative financing options or refinancing solutions.
DATA REMEDIATION ANALYST
Strategic Staffing Solutions
San Antonio
10.2021 - 01.2022
- Conducted thorough data analysis to identify trends, patterns.
- Improved data quality by identifying and resolving data discrepancies.
- Streamlined data remediation processes for increased efficiency and accuracy.
- Worked effectively in fast-paced environments.
MORTGAGE LOAN PROCESSOR
Angel Oak Home Loans
San Antonio
12.2020 - 03.2021
- Reviewed and validated details of loan applications and closing documentation.
- Contributed to business growth through diligent work on complex loan applications resulting in successful closings.
- Developed strong working relationships with realtors, third party networking.
- Reviewed financial statements and contacted institutions / customers.
MORTGAGE LOAN PROCESSOR
Manpower Staffing
San Antonio
08.2020 - 11.2020
- Affirmed loan document accuracy to protect lenders from potential fraud.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Supervised a team of junior processors, ensuring consistent adherence to best practices.
- Calculated debt-to-income ratios to determine maximum loan amounts.
MORTGAGE LOAN PROCESSOR
Eagle Home Mortgage
San Antonio
06.2020 - 08.2020
- Optimized workflow management by prioritizing high-priority tasks and meeting deadlines.
- Contributed to the success of the mortgage team by providing essential support in the areas of loan documentation review, data entry, and client communication.
- Worked with customers in person and via telephone provided excellent customer service.
MORTGAGE LOAN ORIGINATOR
KBHS Home Loans
San Antonio
08.2017 - 05.2018
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Developed and maintained relationships with customers, lenders and other third parties.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
MORTGAGE LOAN OFFICER ASSISTANT
Pilgrim Mortgage
San Antonio
10.2015 - 03.2017
- Expedited pre-approval processes by accurately evaluating applicant income, credit history, and property values.
- Maintained referral pipeline by reaching out regularly to real estate agents, referral partners, and past clients.
- Maintained compliance with federal regulations by staying up to date with industry guidelines and changes.
HYBRID PRODUCTION ASSOCIATE
Legacy Mutual Mortgage
San Antonio
09.2013 - 09.2015
- Passionate about learning and committed to continual improvement.
- Managed time efficiently to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
MORTGAGE LOAN PROCESSOR
Houstonian Mortgage Dba Residence Lending
San Antonio
07.2011 - 08.2013
- Ensured compliance with federal lending regulations through meticulous attention to detail during the loan processing phase.
- Analyzed borrower credit reports and income statements to verify accuracy.
- Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes.
- Communicated with originator and applicant concerning progress of loan file.
Loan Processor
Houstonian Mortgage Grp Dba Residence Ldg
12.2008 - 05.2010
Loan Processor
Viewpoint Bankers Mortgage
06.2008 - 12.2008
Loan Document Coordinator
Aerotek Staffing Agency
06.2006 - 07.2007
Loan Processor
Countrywide Home Loans (KB Joint Ventures)
06.2005 - 06.2006
Loan Processor
KB Home Mortgage
04.2002 - 06.2005
Education
High School Diploma -
Thomas Edison High School
San Antonio, TXSkills
- Loan origination
- Mortgage product knowledge
- Regulatory compliance
- Underwriting processes
- Complex Problem-solving
- Teamwork and collaboration
- Loan processing
- Loan structuring
Certification
Licensed Mortgage Loan Originator, NMLS 1123254
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Software
Optimal Blue
Timeline
MORTGAGE LOAN ORIGINATOR
GFS Home Loans
07.2025 - Current
MORTGAGE LOAN ORIGINATOR
Lendmire
07.2024 - 01.2025
MORTGAGE LOAN ORIGINATOR
Mann Mortgage Dba I think Mortgage
10.2023 - 03.2024
DATA REMEDIATION ANALYST
Strategic Staffing Solutions
10.2021 - 01.2022
MORTGAGE LOAN PROCESSOR
Angel Oak Home Loans
12.2020 - 03.2021
MORTGAGE LOAN PROCESSOR
Manpower Staffing
08.2020 - 11.2020
MORTGAGE LOAN PROCESSOR
Eagle Home Mortgage
06.2020 - 08.2020
MORTGAGE LOAN ORIGINATOR
KBHS Home Loans
08.2017 - 05.2018
MORTGAGE LOAN OFFICER ASSISTANT
Pilgrim Mortgage
10.2015 - 03.2017
HYBRID PRODUCTION ASSOCIATE
Legacy Mutual Mortgage
09.2013 - 09.2015
MORTGAGE LOAN PROCESSOR
Houstonian Mortgage Dba Residence Lending
07.2011 - 08.2013
Loan Processor
Houstonian Mortgage Grp Dba Residence Ldg
12.2008 - 05.2010
Loan Processor
Viewpoint Bankers Mortgage
06.2008 - 12.2008
Loan Document Coordinator
Aerotek Staffing Agency
06.2006 - 07.2007
Loan Processor
Countrywide Home Loans (KB Joint Ventures)
06.2005 - 06.2006
Loan Processor
KB Home Mortgage
04.2002 - 06.2005
High School Diploma -
Thomas Edison High School