Lori Green
Shannon,MS
Summary
Logistics transportation management and mortgage lending professional with expertise in operations optimization, route planning, and customer service. Track record of improving workflow efficiency and supporting on-time delivery. Skilled in financial administration, multi-priority coordination, and fast issue resolution under pressure.
Overview
17
17
years of professional experience
Work History
Mortgage Loan Originator
Triangle Federal Credit Union
Columbus, MS
05.2026 - Current
- Facilitated mortgage application processes for diverse client needs.
- Evaluated financial documents to ensure compliance with lending standards.
- Developed strong relationships with real estate agents to enhance referral networks.
Hairstylist
Hair By Lori
Tupelo, MS
08.2025 - 04.2026
- Performed haircuts, coloring, and styling using a variety of techniques.
- Consulted with clients to determine desired hairstyle and services.
- Managed appointment scheduling to optimize service flow and client satisfaction.
Dispatcher/Office Admin
Spatco Energy Solutions
Plantersville, MS
06.2024 - 07.2025
- Directed dispatching, routing, and tracking for 8 fleet vehicles to ensure on-time deliveries.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Coordinated call scheduling and optimized time management to enhance operational efficiency.
- Managed high-stress situations to provide timely assistance and resolution.
- Managed office finances, including invoices, billing, expense tracking, bank deposits, and petty cash, while overseeing on-call scheduling.
Outside Sales/Marketing
River Side Payments
Tupelo, MS
01.2023 - 07.2024
- Generated new business through outside sales across North Mississippi region, building strong client relationships that contributed to revenue growth.
- Developed and executed targeted marketing strategies to attract new customers and enhance loyalty among returning clients.
- Utilized social media and digital communication platforms to expand brand presence and engage target audiences.
- Delivered impactful presentations and promotional materials using Microsoft Office and Adobe Creative Suite, effectively communicating brand value.
Mortgage Loan Assistant/Mortgage Loan Processor
Cadence Bank
Tupelo, MS
11.2015 - 03.2024
- Managed the loan process from application through closing while ensuring compliance with mortgage lending laws and regulations.
- Collected and reviewed borrower documentation and disclosures to ensure completeness and compliance.
- Monitored deadlines to ensure timely submission of information and approvals, facilitating smooth loan processing.
- Enhanced loan approval rates through thorough documentation review, proactive follow-up, and clear communication with all parties.
- Built and maintained relationships with clients, realtors, and title/escrow officers to support business development.
Owner/Operator
Cookie Monster Ice Cream
Tupelo, MS
01.2013 - 11.2015
- Directed daily business operations, enhancing efficiency and driving profitability.
- Streamlined processes to enhance operational efficiency and minimize costs.
- Delivered exceptional customer service, resolving issues promptly to foster repeat business.
- Increased customer satisfaction through high-quality service, clear communication, and strong relationship management.
- Consulted with customers to assess needs and recommend tailored solutions.
Reverse Mortgage Loan Officer
Metlife
Tupelo, MS
01.2012 - 02.2013
- Educated clients on reverse mortgage products and eligibility requirements, empowering informed borrowing decisions.
- Guided borrowers through the loan application process, ensuring accuracy and compliance with regulations.
- Collected and reviewed financial documents and disclosures, ensuring compliance and timely loan processing.
- Built strong relationships with clients, financial advisors, and real estate professionals to expand business opportunities.
- Communicated clearly with clients, addressing questions and facilitating a seamless loan experience.
Reverse / Home Mortgage Loan Officer
Wells Fargo Home Mortgage
Tupelo, MS
01.2010 - 01.2012
- Educated borrowers on mortgage options and guided them to informed lending decisions, fostering confidence in their choices.
- Assisted clients in selecting loan products tailored to financial needs, improving customer satisfaction and retention.
- Reviewed and submitted loan applications for underwriting, ensuring accuracy and compliance with regulations.
- Resolved client concerns promptly and provided clear communication at every stage, ensuring a smooth lending process.
- Maintained confidentiality of sensitive client and bank records throughout the lending process.
Education
Cosmetology - Cosmetology
Creations School Of Cosmetology
Tupelo, MS02-1999
High School Diploma -
Garnette Christian Academy
Wilson, NC05-1994
Itawamba Community College
Fulton, MSSkills
- Mortgage product knowledge
- Financial document evaluation
- Client Relationship Management
- Referral Generation
- Project management
- Analytical thinking
- Time management
- Communication skills
- Customer service
Personal Information
Title: Sales and Marketing
Interests
Sales & marketing specialist, Office administration, Mortgage loan officer, Operations coordinator/Operations manager
Timeline
Mortgage Loan Originator
Triangle Federal Credit Union
05.2026 - Current
Hairstylist
Hair By Lori
08.2025 - 04.2026
Dispatcher/Office Admin
Spatco Energy Solutions
06.2024 - 07.2025
Outside Sales/Marketing
River Side Payments
01.2023 - 07.2024
Mortgage Loan Assistant/Mortgage Loan Processor
Cadence Bank
11.2015 - 03.2024
Owner/Operator
Cookie Monster Ice Cream
01.2013 - 11.2015
Reverse Mortgage Loan Officer
Metlife
01.2012 - 02.2013
Reverse / Home Mortgage Loan Officer
Wells Fargo Home Mortgage
01.2010 - 01.2012
Cosmetology - Cosmetology
Creations School Of Cosmetology
High School Diploma -
Garnette Christian Academy
Itawamba Community College