Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Carlisha Sutton

Plano,TX

Summary

Highly-motivated and hard-working customer service professional, with desire to take on new challenges. Eager to apply my strong work ethic, adaptability, and exceptional interpersonal skills. Seeking a challenging position with a reputable company where I can enhance my current skills, gain further knowledge, and advance into leadership roles.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Spectrum
Plano, TX
09.2022 - Current
  • Greet customers as they enter the store to determine what there wants and needs are.
  • Set up new customer accounts, such as internet, tv, and mobile.
  • Issue and swap customer equipment.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Compute purchases, receive and process cash and/or credit payment.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Payment Processor

CarShield
Saint Charles, MO
03.2020 - 09.2022
  • Verified customer account information prior to processing payments.
  • Assisted customers with inquiries related to their accounts, including setting up payment arrangement, updating payment methods and account information and escalating issues.
  • Answering both inbound and outbound calls.

Store Owner

Saucey Stylez
Dellwood, MO
03.2019 - 08.2021
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Recruited, interviewed, hired, and trained new employees.
  • Delegated task to team members.
  • Inventory management and stocking.
  • Processed Payments using a POS system.

Cashier

Lowes Home Improvment
Saint Charles, MO
10.2018 - 03.2020
  • Collected payments and provided accurate change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Assisted with customer returns and refunds.
  • Greeted customers and answered any questions they had about the store's products and services.

Education

High School Diploma -

Vashon High School
St Louis, MO
06-2004

Skills

  • Regulatory Compliance
  • Order Processing
  • World Class Customer Service
  • Remarkable Customer Service
  • Communication
  • Leadership
  • Multi- Tasking
  • Time Management
  • Positive and Professional
  • Relationship Building
  • Product Knowledge
  • Active Listening
  • Organization

References

References available upon request.

Timeline

Retail Sales Associate

Spectrum
09.2022 - Current

Payment Processor

CarShield
03.2020 - 09.2022

Store Owner

Saucey Stylez
03.2019 - 08.2021

Cashier

Lowes Home Improvment
10.2018 - 03.2020

High School Diploma -

Vashon High School

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Carlisha Sutton