CARLISIA SAPP
Tampa,FL
Summary
Detail-oriented Records Clerk and Subpoena Specialist experienced in Records & Information Management and legal document preparation. Enhanced operational efficiency through development of an efficient records management system using iManage, streamlining document retrieval processes and improving case preparation. Managed high-volume subpoenas and legal requests while ensuring compliance with privacy standards, effectively coordinating with attorneys and healthcare providers to secure necessary documentation.
Compliance Analyst with extensive experience in end-to-end processing and compliance, adept at managing high-volume subpoenas and legal requests. Demonstrated ability to coordinate with various stakeholders, including attorneys and healthcare providers, ensuring accurate retrieval of medical and business records while adhering to privacy standards. Developed and maintained an efficient records management system utilizing iManage, which streamlined document retrieval processes and enhanced case preparation efficiency. Proven track record in conducting quality reviews and maintaining confidentiality standards in handling sensitive information.
Overview
20
20
years of professional experience
Work History
SUBPOENA SPECIALIST
Lewis Brisbois Bisgaard & Smith LLP
Tampa, FL
02.2026 - Current
- End-to-End Processing & Compliance: Review, validate, and manage high-volume subpoenas and legal requests for accuracy, appropriate custodian assignment, and strict compliance with privacy standards and deadlines.
- Coordinated with attorneys, healthcare providers, agencies, and custodians to retrieve medical, business, and employment records, ensuring timely legal compliance.
- Logged, indexed, and monitored request statuses and correspondence in electronic records management systems, maintaining readiness for audits and regulatory compliance.
- Conducted quality reviews and secured data entry on sensitive files, ensuring completeness of record sets while maintaining strict confidentiality.
RECORDS CLERK
Butler Weihmuller Katz Craig, LLP
Tampa, FL
05.2020 - 12.2025
- Developed and maintained an efficient records management system for high-volume legal documentation using iManage, improving document accessibility.
- Drafted and processed subpoenas (e.g., Compex, Ontellus, Chartswap, Sharecare, Clear Path, and ABI), HIPAA-compliant medical requests, and employment/financial records.
- Streamlined document retrieval processes, significantly reducing turnaround times for attorney requests and enhancing case preparation efficiency.
- Managed correspondence logging, file tracking, and retrieval requests for attorneys and paralegals, ensuring timely access to necessary documents for case preparation.
- Streamlined document retrieval processes, reducing turnaround times for attorney requests and enhancing case preparation.
- Extracted MRI and imaging reports from CDs, flash drives, and secure medical portals for legal review.
- Implemented digital filing system that transformed physical records management, enhancing document access and supporting organizational workflow.
MAILROOM CLERK
Florida State University
Tallahassee, FL
09.2009 - 08.2011
- Led peer mailroom staff in supervisor's absence, facilitating cross-training for new employees.
- Performed high-volume data entry using RDC software, maintaining accuracy of admissions databases.
- Processed outgoing mail and assembled recruitment materials while collecting transcript and diploma fees.
- Processed outgoing mail and assembled recruitment materials, collecting transcript and diploma fees.
TEACHER'S ASSISTANT
St. Peter Claver Daycare Center
Tampa, FL
05.2006 - 03.2008
- Maintained health and safety compliance by adhering to childcare regulations and executing structured learning plans effectively.
- Supported early childhood educators in implementing classroom routines, hygiene practices, and structured activities, fostering a positive learning environment.
- Documented daily care activities and sanitized classroom tools while supervising children to promote safety and active engagement.
Education
B.A. - English
Florida State University
Tallahassee, FLAssociate's of Arts - Mass Communications
Hillsborough Community College
Tampa, FLSkills
- Records Management
- Document preparation
- Subpoena Processing
- Filing systems
- Legal Records Retrieval
- Compliance Auditing
- Confidential handling
- Subpoena processing
- Records management
- HIPAA compliance
- iManage system
Timeline
SUBPOENA SPECIALIST
Lewis Brisbois Bisgaard & Smith LLP
02.2026 - Current
RECORDS CLERK
Butler Weihmuller Katz Craig, LLP
05.2020 - 12.2025
MAILROOM CLERK
Florida State University
09.2009 - 08.2011
TEACHER'S ASSISTANT
St. Peter Claver Daycare Center
05.2006 - 03.2008
B.A. - English
Florida State University
Associate's of Arts - Mass Communications
Hillsborough Community College