Carllissia Harris
Mobile,AL
Summary
Offering detail-oriented and methodical approach to problem-solving, eager to learn and grow in technology-driven environment. Brings foundational grasp of computer systems and networking, paired with quick ability to learn new software and tools. Ready to use and develop skills in troubleshooting and technical support in System Administrator role. Personable and technically adept, bringing solid foundation in troubleshooting and problem-solving. Possesses understanding of computer systems and networking principles, with hands-on skills in hardware and software maintenance. Ready to enhance operational efficiency and user satisfaction through proactive support and innovative solutions.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Laboratory Technician
USA Health
09.2023 - Current
- Operated automated analyzers to perform hematology and chemistry tests for patient diagnosis.
- Conducted routine and specialized tests to assist in the diagnosis and treatment of diseases.
- Prepared and analyzed samples to provide critical data for medical decisions.
- Utilized laboratory information system software to record test results and maintain patient data.
- Identified abnormalities in test results, providing key insights to healthcare providers.
- Ensured quality control by performing routine maintenance on lab equipment and calibrating instruments as needed.
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
- Followed safety protocols to maintain safe and secure laboratory environment.
- Assisted in the training of new staff members, ensuring proper knowledge transfer and adherence to safety protocols.
Education
Bachelor of Information Technology - Information Technology
Western Governors University
Salt Lake City, UT07-2025
Associate of Applied Science - Medical Laboratory Science
Mississippi Delta Community College
Moorhead, MS05-2021
Skills
- System upgrades
- System monitoring
- Technical support
- System updates
- Remote Access
- Windows administration
- User management
- Software installation
- Desktop troubleshooting
- Server management
- Network troubleshooting
- Backup management
- Hardware and software installation
- IT documentation
- Disaster recovery
- File system administration
- Device configuration
- Helpdesk operations
- Server maintenance
- Hardware troubleshooting
- Help desk software
- Configuration management
- Program installations
- End point configurations
- Patch management
- Network administration
Certification
ITIL 4 Foundation
CompTIA A+
CompTIA Net+
CompTIA Sec+
Timeline
Medical Laboratory Technician
USA Health
09.2023 - Current
Bachelor of Information Technology - Information Technology
Western Governors University
Associate of Applied Science - Medical Laboratory Science
Mississippi Delta Community College
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