Summary
Overview
Work History
Education
Skills
Timeline
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Carlo Gonzalez

Northridge,CA

Summary

I am a reliable team player with several years of experience in costumer relations and computer technology including Google Sheets and Slides. Excellent speaking skills and dependable in high stress environments. I hold myself to a higher standard and will deliver a superior working experience.

Overview

5
5
years of professional experience

Work History

Educator

Lululemon Athletica
Canoga Park, CA
08.2024 - Current

Shift Leader

Robeks Fresh Juices & Smoothies
Chatsworth, CA
07.2020 - 10.2023
  • Interfaced with costumers
  • Delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained a clean and well-organized production area to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered training and leadership to teams to boost performance and help team members achieve performance targets.

Educator

Lululemon Athletica
Pacific Palisades, CA
11.2023 - 06.2024
  • Providing customer service through relationship building and understanding the individual needs to enhance the guest experience
  • Leveraging my product knowledge to effectively assist customers in finding exactly what they need, both in-store and online.
  • Working collaboratively with team members to maintain a positive store environment and support overall store operations.
  • Training new team members on product knowledge and best practices to ensure store standards.
  • Managing inventory including stock replenishment, organization, and loss prevention.

Education

GED -

Granada Hills Charter High School
Granada Hills, CA
06.2019

Radiologic Technology

Los Angeles Pierce College
Woodland Hills, CA

Skills

  • Technical Proficiency
  • Training Assistance
  • Administration and Reporting
  • Very proficient computer skills
  • Excellent costumer relation skills

Timeline

Educator

Lululemon Athletica
08.2024 - Current

Educator

Lululemon Athletica
11.2023 - 06.2024

Shift Leader

Robeks Fresh Juices & Smoothies
07.2020 - 10.2023

GED -

Granada Hills Charter High School

Radiologic Technology

Los Angeles Pierce College

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Carlo Gonzalez