Knowledgeable professional skilled at assisting employees with learning tasks, improving performance and maximizing productivity. Top-notch planner, organizer, and problem-solver. Superb mentorship over many years.
Overview
10
10
years of professional experience
Work History
Line Cook
Harland
09.2024 - Current
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Lead Line Cook
Black Market Bakery
10.2022 - 09.2024
Maintained cleanliness in the kitchen area by adhering to health and safety regulations.
Resolved customer complaints in a timely manner while maintaining a professional demeanor.
Ensured proper food safety standards were met at all times.
Kept up-to-date records of orders placed, received, stored, used, discarded or returned.
Trained new cooks on recipes, preparation methods, safety procedures and sanitation guidelines.
Ordered food supplies as needed to maintain sufficient stock levels.
Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
Housekeeping Supervisor
Pacific Terrace
11.2019 - 09.2022
Ensured that all safety protocols were followed by staff when using equipment such as vacuums or chemicals.
Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
Inspected guest rooms and public areas to ensure they met established cleanliness standards.
Coordinated with other departments within the hotel to ensure a smooth flow of operations.
Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
Responded promptly to maintenance requests from guests or staff members.
Associated Trainer
Panera Bread
09.2015 - 01.2020
Provided answers to questions, imparted methods to improve work and worked closely with employees during probationary period.
Completed work tasks to set good example.
Instructed new team members on how to complete tasks.
Created new and improved strategies for teaching employees in order to maximize understanding and interest in process.
Explained goals and expectations required of trainees.
Education
Cybersecurity -
Southwestern college
08.2024
High School Diploma -
Mark Twain
06.2015
Skills
Critical Thinking skills
Multitasking
Food safety knowledge
Quality Control
Work Delegation
Task Delegation
Customer Service
Training and mentoring
Supply Inventory Management
Staff Training
Highly motivated
Attention to detail
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Awards
English literacy award
Computer literacy award
References
References available upon request.
Timeline
Line Cook
Harland
09.2024 - Current
Lead Line Cook
Black Market Bakery
10.2022 - 09.2024
Housekeeping Supervisor
Pacific Terrace
11.2019 - 09.2022
Associated Trainer
Panera Bread
09.2015 - 01.2020
High School Diploma -
Mark Twain
Cybersecurity -
Southwestern college
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