Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Carlos Baltazar Espinoza

Homestead

Summary

Dedicated and customer-focused professional with a background in retail and customer service. Currently employed at Starbucks as a Barista, where I have honed my skills in team collaboration, communication, cleanliness, and creating positive customer interactions. Passionate about delivering high-quality service and fostering a welcoming atmosphere. Eager to bring my experience and enthusiasm to a lead position in Starbucks, contributing to an exceptional customer experience and supporting the team in a fast-paced, dynamic environment.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Barista

Starbucks
10.2024 - Current
  • Implemented efficient workflow processes to enhance speed of service during peak hours.
  • Resolved customer complaints promptly, maintaining satisfaction and loyalty within store environment.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Maintained clean and organized workspace.
  • Delivered exceptional customer service in high-volume environment, fostering positive experiences.

Plumber Sales Associate

Lowe's
07.2024 - 10.2024
  • Assisted clients with retail purchases by providing product knowledge and recommendations based on their individual needs.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Managed inventory levels, ensuring stock availability and organization.

Education

Bachelor of Science - Bachelor of Science in Nursing (BSN)

Miami Dade College
Miami, FL
06-2028

High School Diploma -

Medical Academy For Science And Technology @ Homestead
Homestead, FL
08-2024

Skills

  • Resolve problems and assess what the customer or team may need in the moment
  • Cash register operation
  • Problem Solving
  • Team player
  • Open-minded learner
  • Time management
  • Opening and closing duties
  • Safe food handling

Certification

  • First Aid/CPR Certified
  • OSHA certified in General Industry Safety and Health

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Barista

Starbucks
10.2024 - Current

Plumber Sales Associate

Lowe's
07.2024 - 10.2024

Bachelor of Science - Bachelor of Science in Nursing (BSN)

Miami Dade College

High School Diploma -

Medical Academy For Science And Technology @ Homestead
Carlos Baltazar Espinoza
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