Carlos Barroso-Torrado
Cleveland,TX
Summary
Dynamic Sales Representative with a proven track record at Reliant Energy, excelling in customer relations and complex problem-solving. Achieved high customer satisfaction ratings by tailoring solutions and building lasting relationships. Skilled in client account management and data accuracy, consistently generating sales opportunities through effective upselling techniques.
Overview
3
3
years of professional experience
Work History
Sales Representative
Reliant Energy
01.2023 - 06.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Data Entry Intern
Quanex
08.2021 - 12.2022
- Contributed to project success by meeting tight deadlines for data entry tasks without sacrificing quality.
- Maintained strict confidentiality while handling sensitive client information according to company guidelines and legal regulations.
- Demonstrated adaptability by quickly learning new software programs and adjusting to changes in database structures or requirements.
- Supported team members with timely and accurate data entry, enabling them to focus on higher-level tasks.
- Reduced errors in reports by thoroughly reviewing entered data and making necessary corrections before submission.
- Enhanced data accuracy by meticulously entering and cross-checking information from various sources.
- Enhanced overall data management capabilities by participating in team meetings, sharing insights, and offering suggestions for process improvements.
Education
High School Diploma - N/A
Peter E Hylands
1906 Decker Dr. Baytown TX 7752006.2021
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Complex Problem-solving
- Client service
- Customer retention
- Customer needs assessment
- Client account management
- Records management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Representative
Reliant Energy
01.2023 - 06.2024
Data Entry Intern
Quanex
08.2021 - 12.2022
High School Diploma - N/A
Peter E Hylands
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