Carlos Belion
Garland,TX
Summary
Dynamic trainer with a proven track record at Whataburger, enhancing staff development through innovative training methods and effective public speaking. Skilled in planning and coordination, I fostered a 20% increase in trainee engagement, while providing constructive feedback and creative problem-solving to elevate team performance and productivity.
Knowledgeable [Desired Position] with solid background in delivering engaging and effective training programs. Developed and implemented comprehensive training materials that enhanced employee performance and productivity. Proven ability in instructional design and group facilitation.
Overview
6
6
years of professional experience
Work History
Trainer
Whatabuger
07.2024 - 08.2025
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
Team Member
Chic-Fil-A
08.2023 - 02.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Cook, Customer Service
Blasian Asian
05.2023 - 06.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Dish, Sous-chef, Busser
Diamond Backs Restaurant
11.2022 - 05.2023
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
Barback
DFW Sheraton Hotel
08.2022 - 10.2022
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Shift Leader
Wendy's
05.2022 - 08.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Lobby Attendant
Sheraton Hotels
08.2021 - 05.2022
- Monitored lobby activity and reported any suspicious behavior to hotel security, maintaining a safe environment for all visitors.
- Maintained a clean and inviting lobby area for guests, ensuring a positive first impression of the establishment.
- Assisted guests with luggage and other belongings, contributing to a seamless check-in experience.
- Organized the daily distribution of newspapers and other publications to guests'' rooms, providing timely access to important information.
Customer Service Cashier
Burger King
05.2019 - 03.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Food Runner, Server
Waco Hippodrome
02.2019 - 11.2019
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Skills
- New hire training
- Planning and coordination
- Public speaking
- Creative problem solving
- Group and individual instruction
- Materials organization
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Resolved product issue through consumer testing.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Collaborated with team of [Number] in the development of [Project name].
Languages
English
Native or Bilingual
Timeline
Trainer
Whatabuger
07.2024 - 08.2025
Team Member
Chic-Fil-A
08.2023 - 02.2024
Cook, Customer Service
Blasian Asian
05.2023 - 06.2023
Dish, Sous-chef, Busser
Diamond Backs Restaurant
11.2022 - 05.2023
Barback
DFW Sheraton Hotel
08.2022 - 10.2022
Shift Leader
Wendy's
05.2022 - 08.2022
Lobby Attendant
Sheraton Hotels
08.2021 - 05.2022
Customer Service Cashier
Burger King
05.2019 - 03.2021
Food Runner, Server
Waco Hippodrome
02.2019 - 11.2019
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