Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Carlos Brizuela

Banning,USA

Summary

Detail-oriented college student with extensive customer service experience and a strong focus on operational efficiency. Demonstrated ability to manage multiple tasks, train team members, and uphold high standards in dynamic environments. Bilingual in Spanish, with strong communication, organizational, and problem-solving skills. Pursuing a Bachelor’s in Business Administration, I am committed to supporting employee development and fostering a positive workplace culture.

Overview

8
8
years of professional experience

Work History

Store Associate

Sherwin-Williams
Beaumont, CA
03.2024 - Current
  • Provided excellent customer service to improve the shopping experience by assisting customers with product selection and inquiries.
  • Operated point-of-sale systems for transactions and returns.
  • Processed shipments and stocked shelves promptly and accurately.

Process Assistant

Amazon
Beaumont, CA
08.2020 - 03.2024
  • Facilitated daily management of departmental duties, including labor allocation and meeting leadership.
  • Tracked, reported, and provided feedback on associate performance to ensure area success.
  • Understood workflow processes and daily production goals to enhance operational efficiency.
  • Trained new team members on operational procedures and safety protocols.
  • Prepared reports summarizing process performance, progress, and recommendations for optimization.

Assistant Manager

Little Caesars
Banning, CA
10.2017 - 08.2020
  • Provide excellent customer service by anticipating customer needs to maintain satisfaction and loyalty.
  • Collaborated with team members to optimize daily operational efficiency.Adhered to all procedures for restaurant opening and closing.
  • Trained and mentored new employees in customer service techniques and product knowledge.

Education

Bachelor of Science - Business Administration

University of Redlands
Redlands, CA
12-2026

Associate of Science - Business Administration

Crafton Hills College
Yucaipa, CA

Skills

Microsoft Office

Customer assistance

Report analysis

Management support

Languages

  • Spanish - Fluent

Timeline

Store Associate

Sherwin-Williams
03.2024 - Current

Process Assistant

Amazon
08.2020 - 03.2024

Assistant Manager

Little Caesars
10.2017 - 08.2020

Bachelor of Science - Business Administration

University of Redlands

Associate of Science - Business Administration

Crafton Hills College