Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carlos Cadelo

Miami,FL

Summary

Proven Lube Technician with a track record of enhancing customer satisfaction and boosting sales at Advanced Auto Parts. Skilled in vehicle inspection and customer service, demonstrating dependability and problem-solving abilities. Achieved significant improvements in service efficiency and safety compliance, fostering long-term business growth and customer loyalty. Dedicated to satisfying customer needs with high-quality automotive support. Proficient in changing oil and filters, as well as maintaining additional systems such as tires. Hardworking Lube Technician with impressive vehicle maintenance knowledge and strong work ethic. Trained and mentored [Number] new employees. High-level mechanical, organizational and communications skills enabled achievement of desired results in fast-paced environment.

Overview

1
1
year of professional experience

Work History

Lube Technician

Jiffy Lube
06.2024 - 07.2024
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Greeted customers and answered questions about oil changes and other services.
  • Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
  • Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.

Parts Salesperson

Advanced Auto Parts
12.2023 - 06.2024
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Built relationships with customers and community to promote long term business growth.

Education

No Degree - Automotive

Robert Morgan Educational Center
Miami Fl
05.2026

Skills

  • Customer Service
  • Dependable and Responsible
  • Problem-Solving
  • Tire Changing and Rotation
  • Fluid Checks
  • Oil Changes

Languages

Spanish
Full Professional

Timeline

Lube Technician

Jiffy Lube
06.2024 - 07.2024

Parts Salesperson

Advanced Auto Parts
12.2023 - 06.2024

No Degree - Automotive

Robert Morgan Educational Center
Carlos Cadelo