Carlos Cadena
Thorndale
Summary
Dynamic Account Manager with a proven track record at Stevens Furniture, enhancing client satisfaction through exceptional customer service and strong relationship-building. Skilled in managing diverse accounts and resolving escalated issues, I excel in client relations and teamwork, ensuring high retention rates and fostering positive connections with clients.
Overview
12
12
years of professional experience
Work History
Account Manager
Stevens Furniture
01.2006 - 01.2018
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Education
High School Diploma -
Wendham
Diboll, TX11-2024
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
Languages
Spanish
Native or Bilingual
Timeline
Account Manager
Stevens Furniture
01.2006 - 01.2018
High School Diploma -
Wendham
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