Carlos Camara
Orange City,FL
Summary
Motivated professional with a commitment to top-tier performance. Strong leadership and motivational skills in addition to a focus on customer satisfaction. Maximize quality assurance through compliance with regulatory guidelines and training initiatives. Unwavering commitment to customer satisfaction, with the ability to build productive relationships, resolve complex issues, and win customer loyalty.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Project Manager
Sheegog Contracting
11.2023 - 08.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Prepared and submitted project invoices for review and approval.
- Monitored project performance to identify areas of improvement and make adjustments.
Owner/Operator
Legacy Enterprises of US LLC
06.2015 - Current
- Managed day-to-day business operations.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
Operations Manager
En Route Transport
12.2021 - Current
- Designate which vehicles each driver will be picking up
- Keep records of all company fuel usage and miles driven
- Resolved customer issues quickly and professionally while maintaining high customer satisfaction ratings
- Prepared staff work schedules and assigned specific duties
- Maintained professional working relationships and promoted open lines of communication with staff and clients
- Monitored customer feedback and implemented changes as needed to enhance service quality
- Ensured compliance with all applicable laws, regulations, and policies across the organization
- Developed and implemented effective strategies to reduce costs while maintaining quality standards
- Broker and Negotiate freight and cargo prices with potential new clients
- Spearheaded multiple projects from concept through completion while successfully managing budgets and timelines on each project
- Manage operations cost
- Maintained clean driving record and obeyed traffic laws and regulations
- Completed daily routes in accordance with customer delivery expectations.
Small Business Banker
Fifth Third Bank
01.2012 - 06.2015
- Structured complex loans to meet the needs of corporate customers while minimizing risks to the bank
- Researched current market rates for small business loans to ensure competitive pricing
- Developed and maintained relationships with small business owners to identify their financial needs, analyze credit profiles and recommend appropriate loan products.
Education
Bachelor of Science (B.S.) in Business -
Fullsail University
Winter Park, FL06.2008
Skills
- Staff Training
- Business Administration
- Strategies
- Fluent in Spanish
- Customer relations specialist
- Customer Relationship Management (CRM)
Certification
6-20 All Lines Licensed Public Adjuster
Class A Drivers License
References
- Brian Panzella, Vice President/Financial Consultant, Truist Investment Services, (407) 718-9889, Brian.Panzella@Truist.com
- Marieliz Figueroa, Business Branch Manager, (386) 848-0780, Marieliz0415@gmail.com
- Amire Ahmed, Business Development Manager, (321) 278-8368, Amire.Nyc82@gmail.com
- Sultana Dejesus, Sultana Law PA, (407) 470-3414, SultanaDeJesus@gmail.com
Languages
Spanish
Native or Bilingual
Timeline
Project Manager
Sheegog Contracting
11.2023 - 08.2024
Operations Manager
En Route Transport
12.2021 - Current
Owner/Operator
Legacy Enterprises of US LLC
06.2015 - Current
Small Business Banker
Fifth Third Bank
01.2012 - 06.2015
Bachelor of Science (B.S.) in Business -
Fullsail University
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