CARLOS CARVAJAL
Miami,FL
Summary
Highly motivated and results-driven sales professional with a deep passion for disruptive markets, historic timepieces, science and a background in journalism and Photography . Seeking a challenging sales role in a reputable organization where I can leverage my extensive sales knowledge and journalistic skills to drive revenue growth and exceed targets
Overview
3
3
years of professional experience
Work History
Sales Manager
Alternative Holistic Wellness
07.2021 - Current
- Successfully led operations at a premium alternative organic products and lifestyle store in Miami. showcasing exceptional leadership in managing the store. Notably, my team and I achieved remarkable financial accomplishments, collectively generating a revenue of $8 million on the first year. This impressive achievement stands as a testament to our dedication, sales acumen, and commitment to delivering unparalleled customer experiences.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Sales dept Jr manager
Lorex
09.2020 - 02.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Fulfilled the responsibility of handling consecutive inbound calls with the purpose of promoting and selling cutting-edge security and monitoring systems throughout the entirety of the Americas
- Backed up floor manager with QA feedback, agent support and trainig
Special Accounts Representative
Lexmark
01.2020 - 09.2020
- In an effort to ensure excellence in both quality and performance, I engaged in the real-time monitoring of calls to meticulously evaluate and uphold the highest standards. Furthermore, I provided invaluable support to agents during inbound calls, particularly in troubleshooting technical issues encountered with Lexmark printers. Through these actions, I diligently ensured that esteemed clients, including JPMorgan Chase and Best Buy, received exemplary service befitting their status as key accounts, thus contributing significantly to the overall success of the company.
Education
Campaign: .COURSES Web 3 And Big Data -
Universidad Sergio Arboleda
Santa Marta06.2019
Bachelor of Journalism - Communication Studies
Sergio Arboleda
Bogota07.2025
Skills
- Marketing Strategies
- Retail Sales
- Time Management
- Market Research
- Product Knowledge
- HR and Payroll
- Product and Service Management
- Communication and Engagement Techniques
- Market and Competitive Analysis
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Sales Manager
Alternative Holistic Wellness
07.2021 - Current
Sales dept Jr manager
Lorex
09.2020 - 02.2021
Special Accounts Representative
Lexmark
01.2020 - 09.2020
Campaign: .COURSES Web 3 And Big Data -
Universidad Sergio Arboleda
Bachelor of Journalism - Communication Studies
Sergio Arboleda
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