Carlos Cerna
Castaic
Summary
Dynamic professional with extensive experience in crew oversight and safety management at Stay Green Lawncare. Proven ability to enhance operational efficiency through proactive problem-solving and effective team collaboration. Skilled in equipment maintenance and training, fostering a culture of excellence and achieving production goals while ensuring a safe work environment.
Overview
22
22
years of professional experience
Work History
Crew Leader/Driver Specialist
Stay Green Lawncare
02.2023 - Current
- Assisted team in daily operations by following safety protocols and procedures.
- Maintained cleanliness and organization of work areas to ensure efficient workflow.
- Supported crew members with training on equipment and operational tasks.
- Collaborated with team to meet production goals and deadlines effectively.
- Learned to operate various tools and machinery relevant to job functions.
- Adapting quickly to changing priorities while maintaining focus on team objectives.
- Trained employees in time management and proper ways to complete job duties.
Valet Parking Attendant/Supervisor
The Garland Hotel
03.2016 - 02.2023
- Managed efficient vehicle parking operations, ensuring timely service for guests.
- Coordinated vehicle retrieval processes to minimize wait times during peak hours.
- Trained new staff on safety protocols and customer service standards.
- Implemented improvements in workflow, enhancing overall guest satisfaction scores.
- Conducted routine inspections of parking areas, maintaining cleanliness and safety compliance.
- Handled cash transactions accurately, ensuring proper payment for services rendered.
- Maintained accurate records of parked vehicles'' locations within the designated area, ensuring faster retrievals.
Engineer Technician
The Garland Hotel
04.2011 - 04.2016
- Led team in troubleshooting and resolving technical issues efficiently.
- Enhanced process accuracy by implementing system improvements.
- Mentored junior technicians, fostering skill development and growth.
- Oversaw maintenance schedules, ensuring optimal equipment performance.
- Collaborated with cross-functional teams to optimize engineering processes.
- Enhanced product quality with thorough testing procedures and detailed documentation.
Engineering Supervisor
Gaylord Apartments
06.2009 - 03.2011
- Supervised engineering team, ensuring adherence to safety protocols and best practices.
- Developed and implemented maintenance schedules, optimizing operational efficiency across facilities.
- Mentored junior engineers, fostering skill development and promoting collaborative problem-solving.
- Led project planning initiatives, aligning resources with organizational goals for timely completion.
Security Supervisor
Progressive International Security Inc.
01.2007 - 04.2009
- Supervised security staff, ensuring adherence to protocols and safety standards.
- Conducted regular inspections of premises, identifying and addressing potential vulnerabilities.
- Coordinated incident response efforts, collaborating with law enforcement as needed.
- Developed training programs for new security personnel, enhancing team effectiveness.
- Monitored surveillance systems, analyzing footage for suspicious activities or breaches.
- Conducted regular patrols of facility to detect and deter security threats.
Valet Parking Supervisor
The Sixty Thompson Beverly Hills
08.2003 - 02.2007
- Supervised daily operations of valet parking services, ensuring efficient vehicle handling and customer satisfaction.
- Trained and mentored staff on best practices for guest interactions and vehicle management protocols.
- Implemented process improvements to enhance workflow efficiency and reduce wait times for guests.
- Coordinated schedules and assignments for valet team, optimizing resource allocation during peak hours.
- Collaborated with management to establish strategic goals, aligning team efforts with overall service objectives.
Education
El Salvador
El Salvador08-1997
Skills
- Crew oversight
- Safety guidelines
- Multitasking and organization
- Crew management
- Teamwork and collaboration
- Heavy lifting
- Crew coordination
- Equipment maintenance
- Proactive problem-solving
- Task prioritization
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Crew Leader/Driver Specialist
Stay Green Lawncare
02.2023 - Current
Valet Parking Attendant/Supervisor
The Garland Hotel
03.2016 - 02.2023
Engineer Technician
The Garland Hotel
04.2011 - 04.2016
Engineering Supervisor
Gaylord Apartments
06.2009 - 03.2011
Security Supervisor
Progressive International Security Inc.
01.2007 - 04.2009
Valet Parking Supervisor
The Sixty Thompson Beverly Hills
08.2003 - 02.2007
El Salvador
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