Dedicated, organized and result-oriented property, account and operations manager. Maintaining high level of occupancy while adhering to housing and city regulations. Known for establishing and maintaining long standing and strong relationships with tenants, governments and community partners to ensure quality housing for tenants in various economic situations.
Overview
28
28
years of professional experience
Work History
CEO
Ocean Electric International Corp.
Miami, FL
12.2008 - Current
Oversee day-to-day operations, accounting, maintenance and compliance. Currently manage total of 105 units spread across 7 multi-Family properties located in the Miami Metro area.
Collect data for P&L and work to optimize spending with budgets for labor, capital assets, purchasing and technology upgrades for units.
Maintain high level of occupancy while adhering to HUD/government programs compliance protocols and procedure.
Coordination of inspections from multiple regulatory offices; including lenders, insurance companies, and city inspectors.
Maintain strong working relationships with tenants, government agencies and community partners to ensure housing for residents of various financial situation.
Verification of applicant and tenant income, assets, medical expenses, child care expenses, student status, citizenship declarations, and other relevant information.
Create leases, and all other required application necessary for tenant to move-in/move-out.
Allocate possible government assistance programs for those at risk of defaulting or those who are in default of rent payment.
Inspection of monthly utility usage and possible building maintenance needs/ cost investigation.
24/7 Customer Service and Appfolio maintenance request service. handling and promptly resolving tenant complaint, issues and violations.
Contracted to assist in development of division of electrical products and components.
Provided technical support for purchases of electrical products world-wide.
Coordination of purchased product inventory from US to the Bahamas. Creating of product catalog for inventory and purchase.
Lead companies to reach goal of becoming recognized as "well stocked' businesses in the Bahamas. leading to high satisfaction from community, both commercial and civil.
Created and managed customer proposals, monitored customer satisfaction, addressed issues and provided solutions to retain customers while maintaining company's integrity.
Maximized use of database by organizing and categorizing products.
Introduced new product vendors and negotiated product prices, to turn a better net profit for both employers.
International Sales Manager
Manhattan Electric
Miami, FL
05.1997 - 06.2008
Managed export sales to Central/ South America and Caribbean for largest authorized distributor in electrical Residential-Commercial market in South Florida.
Total Annual sales of $35 Million in sales of manufacturer's such as GE, Square D, Thomas & Betts, Cooper, Hubbell, Leviton, and Lithonia among many others.
Managed development of proposals to end users, distributors, agents and OEMs.
Processed supplier purchase orders and export documents.
Developed relationships with clients and potential clients to improve business growth.
Collaborated with Regional Sales Managers to make strategic sales decisions.
Resolved issues escalated by purchasing departments to satisfy customers and increase confidence in company