Carlos Chavez
Anaheim,PA
Summary
To secure a position in this organization where I can enhance my customer service skills and contribute to the growth of your organization.
Overview
12
12
years of professional experience
Work History
Auto Warranty Sales Rep.
MediaStartx
Cypress, CA
09.2021 - 09.2023
- Introduced new clients to our auto insurance policies over the phone.
- Sold potential customers over the phone to our warranty.
- Handled customer inquiries and transactions.
Filing clerk
Eastridge
Cerritos, CA
05.2018 - 03.2020
- Filing clerk
- Developing and maintaining effective document storage and filing systems.
- Retrieving information upon request and ensuring records are returned to their correct locations.
- Checking incoming paperwork for accuracy and making copies as needed.
Appointment Setter
Neptune Cremation Society
Anaheim, CA
02.2016 - 03.2018
- Handled inbound/outbound calls with potential clients.
- Sold clients on in person appointments with our on filed canvassers to talk about our services.
- In charge of emails, text messages and follow up calls with clients.
Customer Service Rep.
Higher Level Processing
Tustin, CA
11.2012 - 12.2015
- Responsible for customer retention
- Handled customer inquires, complaints or status updates on cases.
- Organized emails, follow up calls and data input.
Data Entry Clerk/ Document Scanner
Imagenet
Lake Forest, CA
10.2023 - 04.2025
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
Education
Associate Degree In Art - Art
Fullerton College
Fullerton, CA01.2014
Skills
- Able to communicate positively with staff and customers
- Great telephone and marketing etiquette
- Computer savviness and fast learner
Timeline
Data Entry Clerk/ Document Scanner
Imagenet
10.2023 - 04.2025
Auto Warranty Sales Rep.
MediaStartx
09.2021 - 09.2023
Filing clerk
Eastridge
05.2018 - 03.2020
Appointment Setter
Neptune Cremation Society
02.2016 - 03.2018
Customer Service Rep.
Higher Level Processing
11.2012 - 12.2015
Associate Degree In Art - Art
Fullerton College