Carlos Contreras
Sealy,TX
Summary
Customer-focused Commissioned Sales Associate with many years of lucrative and service-oriented experience selling wide variety of products. Persistent and resilient professional with charming personality to foster genuine and sincere relationships with buying customers.
Resourceful Bilingual Interpreter known for high productivity and efficiency in task completion. Possess specialized skills in simultaneous interpretation, terminology research, and cross-cultural communication. Excel in listening comprehension, verbal articulation, and empathy, ensuring seamless translation services across diverse settings.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Whimsical designer. Works closely with clients to create original visions, conceive designs and consistently meet deadlines. Works well independently or as part of dynamic design team.
Overview
3
3
years of professional experience
Work History
Sales Associate
Hometown Hardware
Sealy, Texas
05.2024 - 12.2024
- Developed trusting relationships with customers by making personal connections.
- Adhered to company initiatives and achieved established goals.
- Processed transactions using a point-of-sale system.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Collected payments and provided accurate change.
- Answered customer inquiries regarding product features, pricing, and availability.
- Ticketed, arranged and displayed merchandise to promote sales.
- Engaged customers in friendly, professional dialogue to determine needs.
- Organized store by returning merchandise to proper areas and restocked displays.
- Handled customer complaints in a professional manner.
- Assessed customer needs to provide assistance and information on product features.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Conducted inventories on a regular basis to track stock levels.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Answered store and merchandise questions and led customers to wanted items.
- Described merchandise and explained use, operation and care.
- Maintained cleanliness of store environment including floors, windows, displays.
- Used technology resources to assist customers in locating and selecting items.
- Answered incoming telephone calls to provide store, products and services information.
- Attended weekly team meetings to review performance goals and objectives.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Cleaned shelves, counters and tables to maintain organized store.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Provided accurate information about products, prices and services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Greeted customers and provided exceptional customer service.
- Greeted customers to determine wants or needs.
- Built and maintained relationships with peers and upper management to drive team success.
- Received and displayed product shipments on store retail shelves upon delivery.
- Helped customers find specific products, answered questions, and offered product advice.
- Recommended, selected and located merchandise based on customer desires.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Upsold additional items based on customer interests and needs.
- Managed inventory and supplies to ensure materials were available when needed.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Laborer
Twins Construction
Sealy, TX
05.2022 - 05.2024
- Coordinated phases of construction projects from inception to completion.
- Utilized two-way radios and hand signals to coordinate communication between equipment operators.
- Controlled traffic passing near, in or around work zones.
- Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
- Performed regular servicing and preventive maintenance on assigned equipment.
- Worked with team members to ensure efficient workflow throughout the day.
- Lubricated, cleaned or repaired machinery or equipment.
- Prepared surfaces prior to painting by sanding, scraping, patching holes, and filling cracks with putty or plaster.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
- Transported heavy items from one location to another using hand trucks or carts.
- Performed site activities required of green-certified construction practices.
- Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
- Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
- Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
- Operated equipment with strong focus on safety and ground communication.
- Stacked and arranged products on pallets according to size and weight requirements.
- Ensured that all personal protective gear was worn at all times while on the job site.
- Assembled scaffolding around construction sites for use by laborers during high-rise building projects.
- Operated various power tools such as drills and saws safely while following manufacturer's instructions.
- Signaled equipment operators to facilitate alignment, movement or adjustment of machinery.
- Gained independent working skills and guided and mentored less experienced team members.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Prepared items for transportation installing bracing, padding and strapping to prevent damage.
- Operated and maintained a variety of equipment including hand and power tools.
- Performed repetitive assembly tasks with hand and power tools and automated equipment.
- Operated pallet jacks and forklifts to load and unload supplies and materials.
- Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Cut materials into specified sizes for installation using tile cutters and power saws.
- Demonstrated best safety practices working at heights and lifting various objects.
- Mixed, poured, and spread concrete, asphalt gravel, and other materials.
- Inspected sites before and after construction projects.
- Worked productively as lead or helping team member to drive customer satisfaction.
- Used picks and shovels to dig, spread and level dirt and gravel.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Loaded or unloaded building materials to distribute machinery or tools.
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Cleaned or prepared construction sites to eliminate hazards.
- Repaired damaged drywall sections including taping joints and applying texture coats as needed.
- Completed variety of physical labor tasks.
- Poured concrete foundations for structures such as buildings or bridges according to blueprints provided.
- Measured, marked or recorded openings or distances to construction layout areas.
- Tended pumps, compressors or generators to provide power or heat or move materials.
- Assisted with diverse construction challenges to help team and customer.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Followed all safety procedures when handling hazardous materials in the laboratory setting.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Inspected finished projects for quality assurance purposes before handing off to customer.
- Performed regular checks of equipment for proper operation and safety compliance.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Positioned, aligned or sealed concrete wall sections or pipes.
- Loaded and unloaded materials onto or from pallets, trucks, or other vehicles using a forklift.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Managed household errands and other essential duties.
- Identified needs of customers promptly and efficiently.
- Achieved cost-savings by developing functional solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed inventory and supplies to ensure materials were available when needed.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Utilized various software and tools to streamline processes and optimize performance.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
High School Diploma -
Sealy Highschool
Sealy, TX05-2022
Skills
- Promotional support
- Upselling
- Retail loss prevention
- Professional demeanor
- Exceptional customer service
- Exceeds sales goals
- Positive and professional
- Strategic planning
- Retail merchandising expertise
- Customer engagement
- Verbal/written communication
- Sales expertise
- Time management
- Calm demeanor
- Multi-tasking strength
- Retail store operations
- Problem-solving skills
- Cleaning techniques
- Flexible schedule
- Friendly and outgoing
- Cross-cultural communication
- Language proficiency
- Fluent bilingualism
- Fast thinking
Timeline
Sales Associate
Hometown Hardware
05.2024 - 12.2024
Laborer
Twins Construction
05.2022 - 05.2024
High School Diploma -
Sealy Highschool
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