Carlos Cruz
Palm Bay,FL
Summary
Detail-oriented Quality Control Supervisor with a proven track record in process improvement and regulatory compliance. Expertise in team leadership and problem-solving to ensure product quality and safety.
Overview
24
24
years of professional experience
Work History
Day porter /Floor Tech /Assistant Housekeeping Manager
Bluechip Melboune Square
Palm Bay FL, Florida
08.2018 - 05.2020
- Communicated with coworkers and managers about completed duties.
- Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
- Completed sweeping, mopping, and window-cleaning.
- Performed cleaning and maintenance duties as directed.
- Cleaned and organized building areas as required.
- Maintained building exteriors for professional, clean presentation standards.
- Resolved guest inquiries punctually and politely for professional customer service.
Floor Tech /Environmental Services Housekeeper
ABM Janitorial Services
Palm Bay FL, Florida
07.2018 - 05.2020
- Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks, and mortar.
- Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
- Worked with supervisor to design detailed floor maintenance schedules based on floor types and foot traffic.
- Cleared trash and debris from over [Number] rooms and office areas regularly.
- Used [Type] equipment to clean and maintain hardwood, ceramic, and laminate floors.
- Operated buffers and burnishers to clean and polish floors.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained floor cleaning and waxing equipment.
Qa Tech Supervisor
Mg foods
Melbourne, Florida
07.2022 - 09.2025
- Working as a quality control technician, Verifying products, dates, paclaging and quality control.
As well as all security inside and outside the establishment with personnel, machinery and facilities, supervise and carry out all rules established by USDA controls. - Collaborated with production teams to identify and resolve quality issues.
- Documented test results and maintained accurate records for audits.
- Prepared reports detailing overall project progress according to established timelines.
Day Porter
Amko (Eastern Florida State College)
Palm Bay FL, Florida
12.2020 - 06.2022
- Cleaned and organized building areas as required.
- Completed sweeping, mopping, and window-cleaning.
- Maintained building exteriors for professional, clean presentation standards.
- Performed cleaning and maintenance duties as directed.
- Communicated with coworkers and managers about completed duties.
- Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
- Increased workplace safety by immediately reporting potential hazards.
- Stored supplies safely and securely to prevent theft and damage.
Sales Manager
Sears Holdings
Carolina , puerto rico
10.2001 - 07.2018
- I was working all those years in different positions, team leader, Supervisor, Deparment Manage, schedule creation, Inventories and customer services .
- Trained and mentored sales team on product knowledge and effective selling techniques.
- Collaborated with marketing to create promotional materials and campaigns.
- Managed customer relationships to ensure satisfaction and loyalty retention.
- Managed daily operations of sales department, including supervision of staff members.
Quality Control Supervisor
Pepsi Cola International
Sanjuan , Puerto Rico
03.2008 - 08.2014
- Working as a quality control technician, Verifying products, dates, paclaging and quality control.
As well as all security inside and outside the establishment with personnel, machinery and facilities, supervise and carry out all rules established by USDA controls. - Supervised quality control processes to ensure product compliance with safety standards.
- Trained team members on quality control procedures and best practices for efficiency.
- Conducted regular inspections of production lines for quality assurance and consistency.
- Monitored laboratory testing of products to verify adherence to specifications and regulations.
- Documented quality control findings and maintained accurate records for audits and reviews.
Education
High School Diploma -
Lorenzo Vizcarrondo
Puerto Rico05-1997
Skills
- Quality assurance
- Regulatory compliance
- Process improvement
- Data analysis
- Inspection techniques
- Customer relationship management
- Team leadership
- Inventory management
- Conflict resolution
- Training and development
- Group presentations
Languages
Spanish
Professional
References
References available upon request.
Timeline
Qa Tech Supervisor
Mg foods
07.2022 - 09.2025
Day Porter
Amko (Eastern Florida State College)
12.2020 - 06.2022
Day porter /Floor Tech /Assistant Housekeeping Manager
Bluechip Melboune Square
08.2018 - 05.2020
Floor Tech /Environmental Services Housekeeper
ABM Janitorial Services
07.2018 - 05.2020
Quality Control Supervisor
Pepsi Cola International
03.2008 - 08.2014
Sales Manager
Sears Holdings
10.2001 - 07.2018
High School Diploma -
Lorenzo Vizcarrondo