Carlos Cruz
Houston
Summary
Positive, upbeat, and compassionate, possessing foundational understanding of dental procedures and patient care. Knowledge of some dental terminology and some infection control techniques paired with skills in assisting with dental procedures and patient management. Committed to creating comfortable and efficient environment for patients, ensuring high-quality care and support.
Dental professional prepared to provide high-quality patient care in dynamic dental environment. Adept in dental radiography, chairside assistance, and maintaining sterilization protocols. Reliable team player with focus on achieving results and adapting to changing needs.
Recent graduate with foundational knowledge in dental assistant and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
4
4
years of professional experience
1
1
Certification
Work History
BOH Trainer
Chipotle
05.2022 - Current
- Trained new team members on food safety standards and operational procedures.
- Developed training materials to enhance employee understanding of kitchen protocols.
- Facilitated hands-on demonstrations for cooking techniques and equipment usage.
- Monitored team performance, providing feedback to improve efficiency and accuracy.
- Addressed knowledge gaps among employees by creating targeted refresher courses on specific topics or tasks.
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Managed inventory by restocking shelves and organizing merchandise for improved store presentation.
- Collaborated with team members to maintain cleanliness and organization of checkout area.
- Trained new cashiers on register operations, customer service protocols, and store policies.
- Resolved customer complaints promptly, contributing to increased satisfaction and repeat business.
- Monitored cash drawer for discrepancies, maintaining accountability and reducing errors in financial reporting.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Registered Dental Assistant
Echeverri Dental Center
06.2025 - 12.2025
- Assisted in preparing treatment rooms and sterilizing instruments to ensure patient safety.
- Supported dentists during procedures by providing necessary tools and materials promptly.
- Maintained accurate patient records and updated charts in compliance with HIPAA regulations.
- Educated patients on oral hygiene practices and some post-treatment care instructions effectively.
- Managed appointment scheduling to optimize office workflow and enhance patient experience with Eaglesoft.
- Operated dental imaging equipment, including X-rays, ensuring high-quality diagnostic images.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry and some oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
- Managed some front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
- Explained treatment procedures and instructed patients on home care guidelines, mostly on composite procedures.
- Scheduled and confirmed patient appointments.
- Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
- Developed relationships with patients by actively listening to their concerns and creating tailored treatment plans accordingly.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Assisted dentists by passing instruments, suctioning intraoral fluids, and adding water.
- Maintained sterilization protocols for dental instruments, adhering to safety and hygiene standards.
- Assisted with patient preparations for dental procedures, ensuring comfort and understanding of processes.
Education
High School Diploma -
Northbrook Senior High School
Houston, TXGraduate Certificate - Dental Assistant
The College of Health Care Professions
TX11-2025
Skills
- Electronic charting
- Oral hygiene education
- Time management capabilities
- Dental procedure assistance
- Treatment room setup
- Knowledgeable in Eaglesoft
- Treatment room breakdown
- Appointment scheduling
- Taking X-rays
- Certified in CPR/AED
- Dental assistant (RDA)
- Disinfection and sterilization
Certification
- RDA - Registered Dental Assistant
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Registered Dental Assistant
Echeverri Dental Center
06.2025 - 12.2025
BOH Trainer
Chipotle
05.2022 - Current
High School Diploma -
Northbrook Senior High School
Graduate Certificate - Dental Assistant
The College of Health Care Professions